Regional Operations Director

• Join IVX Health as Healthcare Operations Leader in our Fairfield County, CT market!
• Transform patient care across our infusion centers located in Norwalk, Orange, Danbury, and Stamford.

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Fairfield County market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You'll Do

Lead Market Operations

Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.

Support P&L for your market, ensuring strong financial and operational performance

Act as an escalation resource and problem-solver for operational and clinical challenges.

Mentor and Develop Team

Recruit, mentor, and grow a team of center-level staff

Oversee staffing, scheduling, and payroll, driving productivity and accountability

Foster a collaborative, patient-centered culture focused on continuous improvement

Drive Operational Excellence

Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.

Support the launch and operational success of new infusion centers.

Grow Patient Volume

Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.

Build and maintain strong relationships with key referral sources and vendor partners.

Stay Ahead of the Industry

Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For

Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).

Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.

Experience managing a P&L and leading clinical and administrative teams.

Proven ability to drive operational excellence while delivering exceptional patient experiences.

Strong interpersonal, communication, and organizational skills.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).

Join a national leader committed to raising the standard of care in the outpatient infusion space.

Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.

Fairfield County Pay Range

$112,500 — $131,250 USD

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

• Mission: To improve the lives of those we care for by redefining the care experience.
• Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.
• Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

Eligible employees may receive:

Medical, Dental, and Vision Coverage

Prescription Drug Coverage and Telemedicine Services

Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options

401(k) Retirement Plan with Company Match

Life, AD&D, and Disability Insurance

Accident, Critical Illness, and Hospital Indemnity Coverage

Fertility and Family Planning Support

Tuition Reimbursement and Certification Assistance

Continuing Education and Professional Development Resources

Employee Assistance Program and Wellness Support

Paid Time Off

Volunteer Time Off and Charitable Giving Match

Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.

IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.

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