Resident Care Coordinator

Description

POSITION: Resident Care Coordinator

REPORTS TO: Health and Wellness Director

FLSA: Exempt

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY:

The Resident Care Coordinator (RCC) supervises and evaluates the care of residents in a memory care and assisted living facility. Schedules and trains care staff, and ensures the clinical services are delivered in accordance with regulations and professional standards.

ESSENTIAL JOB FUNCTIONS:

• •Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• •Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met.
• •Coordinate follow-up appointments and refer patients to specialists as needed.
• •Looks for ways to improve the quality of patient care provided by the facility.
• •Works to create efficient systems and workflows within the clinic.
• •Attend departmental meetings and stay up to date on all business initiatives related to the clinic.
• •Meet with patients and patient families to ensure their needs are being met and resolve any issues or complaints that arise.
• •Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• •Attend all required all staff meetings.
• •Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Requirements

EXPERIENCE, QUALIFICATIONS & SKILLS:

• •CNA, or HCA license.
• •Previous experience in assisted living.
• •A high school diploma or equivalent.
• •Meets all mandatory health and training requirements.
• •Maintains CPR and First aid certifications.
• •Demonstrates basic computer skills.
• •Able to work a flexible schedule, including weekends, holidays, and overtime, to meet the requirements of the position.
• •Be able to relate positively and communicate appropriately with residents, family, community members, volunteers, and other employees.
• •Ability to work independently.
• •Must have strong understanding of the English language sufficient to read and write and interpreting medical and administrative information.

PHYSICAL DEMANDS:

• •The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
• •Walk/Stand – must be able to continuously walk and stand.
• •Environment Condition – must be able to perform work both inside and outside.
• •Sit – sit infrequently.
• •Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• •Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• •Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• •Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• •Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• •Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• •Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.