Resort Security Officer - Overnight / 3rd Shift | Full-Time

Description

Lake Lawn Resort is seeking a dependable and professional Full-Time Resort Security Officer – Overnight / 3rd Shift to help ensure the safety, security, and well-being of our guests, team members, and resort property. This role is responsible for conducting security patrols, responding to incidents, enforcing safety procedures, and maintaining a secure environment throughout the resort during overnight hours. Ideal candidates are observant, customer-service oriented, and capable of remaining calm in emergency situations.

Position Details

• •Job Title: Resort Security Officer – Overnight / 3rd Shift
• •Employment Type: Full-Time
• •Shift: 3rd Shift / Overnight
• •Department: Security / Resort Operations
• •Location: Delavan, Wisconsin

What You’ll Do

• •Patrol resort buildings, guest areas, parking lots, grounds, and recreational facilities to ensure a safe and secure environment.
• •Conduct routine inspections of banquet rooms, ballrooms, meeting spaces, guest areas, and resort facilities.
• •Monitor for suspicious activity, safety hazards, unauthorized access, and property damage.
• •Maintain radio communication with resort departments and management as needed.
• •Respond promptly and professionally to guest concerns, complaints, and service requests.
• •Assist guests and employees during emergencies, incidents, medical situations, and other security-related events.
• •Secure resort entrances, exits, meeting rooms, and other designated areas during overnight hours.
• •Enforce resort policies, safety regulations, and security procedures.
• •Complete detailed Daily Activity Reports and security logs.
• •Prepare accurate incident reports involving injuries, accidents, thefts, disturbances, property damage, or other occurrences.
• •Notify management and emergency responders when necessary.
• •Assist with emergency response procedures including evacuations, severe weather events, medical emergencies, fire alarms, and other critical situations.
• •Help protect resort assets, facilities, guests, and employees through proactive security practices.
• •Provide exceptional guest service while maintaining a visible security presence throughout the property.

Requirements

What We’re Looking For

• •Previous security, law enforcement, military, hospitality security, loss prevention, or public safety experience preferred.
• •Strong observation, problem-solving, and decision-making skills.
• •Ability to remain calm and professional during emergencies and high-pressure situations.
• •Excellent communication and guest service skills.
• •Ability to write clear, detailed reports and maintain accurate records.
• •Basic computer skills required.
• •Ability to work independently with minimal supervision.
• •Availability to work overnight shifts, weekends, holidays, and special events.
• •Valid driver's license preferred.

Physical Requirements

• •Ability to stand and walk for extended periods throughout the shift.
• •Frequent walking across indoor and outdoor resort property.
• •Ability to climb stairs, bend, reach, and respond quickly to emergency situations.
• •Ability to lift and move up to 50 pounds when necessary.
• •Ability to work outdoors in varying weather conditions.

Work Environment

• •Large resort property with indoor and outdoor patrol responsibilities.
• •Overnight work environment with limited guest activity and periodic emergency response situations.
• •Exposure to varying weather conditions, including rain, snow, heat, and cold.
• •Fast-paced hospitality environment requiring strong attention to detail and situational awareness.

About Lake Lawn Resort

Located on Delavan Lake, Lake Lawn Resort is a premier hospitality destination known for exceptional service and a strong team culture. Whether you're starting your career or looking for a steady role, this is a great place to grow.

Disclaimer

This role includes a variety of responsibilities to support daily operations.