Retail Account Manager - Target

About Bluebird

We're The Bluebird Group - we're an omnichannel commerce partner that helps brands grow across every retail and digital channel.

We sit at the intersection of retail, eCommerce, media, and data. We help brands show up wherever their customers are (Target, Amazon, Walmart, Costco, Kroger, social commerce like TikTok, and beyond) and drive real sales growth.

We're not just strategists - we're a hands-on team of experienced retail operators who execute across everything from retail media and creative to data, insights, and full go-to-market strategy.

The result: we simplify what's become a really complex retail landscape and help brands scale faster and smarter.

Job Summary

We're looking for a Retail Account Manager to support a portfolio of Target supplier accounts by driving operational execution, forecasting accuracy, inventory management, and business performance.

This role serves as a key connection point between our clients, Target, and internal teams. You'll be responsible for maintaining account health, identifying opportunities, solving operational challenges, and ensuring brands are positioned for success through strong planning, reporting, and execution.

The ideal candidate is analytical, proactive, and comfortable managing multiple priorities while supporting both client objectives and Target requirements.

What You'll Do

Account Management & Client Support

Serve as a key point of contact for clients, Target teams, and internal stakeholders

Build strong working relationships with vendor operations teams, merchandise planning teams, and internal partners

Support day-to-day account management activities across a portfolio of Target supplier accounts

Maintain accurate records related to program agreements, pricing, product information, order status, planning activities, and vendor setup

Educate clients on Target processes, requirements, and best practices, including planograms, advertising programs, shipping requirements, and GSN setup

Forecasting, Planning & Inventory Management

Develop and manage demand forecasts to support inventory flow and business performance

Monitor inventory positions and in-stock levels, proactively identifying risks and recommending solutions

Analyze sales trends, replenishment needs, and forecast performance to support client and retailer objectives

Partner with clients and internal teams to improve forecasting accuracy and inventory health

Support planning for product launches, promotional events, and seasonal programs

Supply Chain & Operational Execution

Drive initiatives that improve on-time and in-full delivery performance to Target

Monitor customer purchase orders and support issue resolution as needed

Identify and resolve operational challenges impacting vendor performance, inventory flow, or account execution

Partner with suppliers, Target teams, and internal stakeholders to ensure smooth execution across account activities

Support continuous improvement efforts that enhance operational performance and service levels

Performance Analytics & Business Insights

Analyze vendor performance metrics and identify trends, risks, and growth opportunities

Conduct root cause analysis to resolve operational and performance challenges

Provide regular sell-through reporting, performance analytics, and actionable recommendations to clients

Translate data into insights that support business decisions and account growth

Monitor key business metrics and communicate performance updates to stakeholders

Item & Program Management

Create, maintain, and update items within Target systems

Support new item launches and ongoing item maintenance activities

Ensure item information, pricing, attributes, and related documentation remain accurate and current

Assist with vendor onboarding and setup activities as needed

Support retailer initiatives and program execution across assigned accounts

Cross-Functional Collaboration

Partner with sales, operations, supply chain, finance, and analytics teams to support account objectives

Coordinate communication and information sharing across stakeholders

Support special projects and business initiatives as needed

Contribute to a collaborative, client-focused team environment

What We're Looking For

Experience

Bachelor's degree preferred

Experience working with Target on the retailer or supplier side

Experience in account management, retail operations, supply chain, forecasting, analytics, or related fields

Experience supporting consumer packaged goods (CPG) brands preferred

Experience managing multiple priorities and projects in a fast-paced environment

Experience with demand planning and forecasting preferred

Skills & Competencies

Strong analytical and problem-solving skills

Ability to interpret data, identify opportunities, and make recommendations

Excellent written and verbal communication abilities

Strong organizational and project management skills

Proficiency with Microsoft Excel, including sorting/filtering data, pivot tables, and VLOOKUPs

Working knowledge of Target systems, processes, and operational requirements preferred

Ability to work independently while collaborating effectively across teams

Strong attention to detail and follow-through

Leadership Attributes

Takes ownership and follows through on commitments

Builds trust with clients, retailer partners, and internal teams

Identifies issues early and proactively develops solutions

Thrives in a fast-moving, collaborative environment

Leads with accountability, attention to detail, and a customer-focused mindset

Our Commitment

We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business.

Disclaimer: This job description outlines typical functions and responsibilities but may evolve based on business needs.

business needs.