Retail Team - Victoria Square (Christmas Temp)

Gym+Coffee is looking for energetic and customer-focused individuals to join our Retail Team in Victoria Square .

This is a fantastic opportunity for someone who loves working with people, thrives in a fast-paced retail environment and wants to be part of a passionate and supportive team. You’ll play an important role in delivering an exceptional customer experience, driving sales and bringing the Gym+Coffee brand and community to life in-store.

We’re looking for positive, proactive team players who are ready to get stuck in and bring great energy every day.

Candidates must be flexible and available to work Monday to Sunday.

This is a temporary Christmas contract.

Responsibilities

Brand Experience:

Be an ambassador for the brand

Ensure high levels of customer satisfaction through excellent sales service

Ascertain customers’ needs and wants

Meet individual, and store sales targets by maximising sales at every opportunity through the use of upselling, link-selling and add-on opportunities

Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.

Commercial Awareness:

Have an awareness of store and company best sellers and use this knowledge to increase sales opportunities

Maintain outstanding store condition and visual merchandising standards

Providing customers with information on pricing and product availability.

Keep up to date with product information, new line launches, and company promotion

Actively participate in, and support all company incentives to increase sales.

Have an awareness of competitor activity and feedback any improvement suggestions or observations to the management team.

Stock Management:

Assist with stock deliveries and stock management

Maintain a fully stocked shop floor

Maintain maximum stock availability through effective stock replenishment techniques.

Effectively maintain best practice within your stockroom to ensure that all stock is accurate regarding receipt of deliveries, and provide support with stock-take activities and processes when needed.

Ensure all stock is correctly merchandised and priced in accordance with visual merchandising directives.