RMA Associate I

RMA Associate I

Hours: 5:30am-2:00pm M-F

*Over time may be required depending on warehouse needs

*Must be flexible to work between 4:00 am and 4:00 pm

About the Role

TD SYNNEX is seeking a detail-oriented RMA Associate I to join our warehouse team. In this role, you will support returns processing, inventory movement, receiving, and shipping activities while ensuring accuracy, productivity, and a safe work environment. This position plays an important role in maintaining inventory integrity and delivering excellent service to our customers and vendor partners.

Wha t You'll Do

Prepare orders to be returned to vendors, including order picking and quality control

Perform physical inventory counts

Schedule carrier pickups

Request commercial invoices from the Customs team

Move inventory using an RF scanner

Receive branch shipments, material transfers, and customer returns

Hand-wrap products on pallets for shipment

Receive inbound freight from carriers

Record inbound freight transactions within the system

Prepare customer returns for receiving

Create material transfers and return-to-stock (RTS) orders

Accurately sort freight and record package information

Follow TD SYNNEX returns processes and procedures

Meet established department productivity standards

Prioritize daily workload and assignments

Maintain a clean, organized, and safe work area

Support co-worker safety and departmental security

Assist with departmental coverage and cross-functional support as needed

Work overtime when required

Perform additional duties as assigned by management

Follow all company health and safety policies, procedures, and practices, and promptly report workplace hazards or safety concerns

Operate Material Handling Equipment (Will train)

What You'll Bring

1+ year of warehouse, distribution center, returns processing, logistics, or related experience preferred

High school diploma or GED preferred, but not required

Basic computer skills, including Microsoft Outlook, Teams, and Excel

Strong attention to detail and accuracy

Good basic math skills

Strong written and verbal communication skills

Team-oriented with a collaborative approach to work

Strong organizational skills and effective prioritization in a fast-paced environment

Comfortable standing, walking, bending, and reaching throughout the workday

Regularly lift and move products weighing up to 50 lbs.

Manual dexterity for handling products and warehouse equipment

Quick learner with a flexible and positive attitude

Physical Requirements

Frequent standing, walking, bending, and reaching throughout the workday

Regular lifting, carrying, pushing, and pulling of products weighing up to 50 lbs.

Use of RF scanners and warehouse equipment as required

**Must have working knowledge of English language for training and safety purposes.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• •Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• •Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• •Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• •Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• •Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• •Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company