Roadshows Administrative Assistant (Japanese Speaking)

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Roadshows Administrative Assistant supports roadshow events by coordinating venue sourcing, site visits, and space bookings. This role also supports managing financial bill backs, client registration, and database updates. The Roadshows Administrative Assistant supports the Roadshow team by assisting with scheduling meetings, maintaining directories, and assisting with onboarding.

Your Contributions

Coordinate venue sourcing, site visits, and space bookings, using discretion to support high-profile roadshow events.

Oversee financial bill backs, database updates, and client registration to ensure smooth roadshow operations.

Support team with venue sourcing

Provide full administrative support to a large team of Roadshow Event Coordinators.

Support team with database management (Plan-It) when required for Roadshows

Arrange all bill backs for client accommodation

Attend group events, where required and manage delegate registration

Maintain and update the roadshow team directories for hotel sales, reception, concierge and account services contacts

Schedule hotel site visits and hotel meetings held on-campus

Keep a log of all site visits and attendance at events

Book on-campus conference space and set up dial-ins when required

Manage weekly calendar and distribution

Support with on-boarding new team members

Support team with ad hoc requests/projects

Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)

What We Are Looking For

1+ year’s experience including any relevant internship experience

This role would suit an entry-level graduate or an individual with prior experience working in a corporate environment.

Restaurant/Hotel/Venue background preferred

No Investment Banking/Roadshow experience is required

A self-starter who is motivated, proactive and always solutions orientated

Attention to detail/accuracy is vital

Ability to multi-task and prioritise

Enjoys working as part of a team and works collaboratively

Competent with Microsoft office, particularly Word and Excel

Good communication skills (verbal and written)

Confident, driven and motivated to succeed

Flexibility to work outside normal business hours as required

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

Private Medical Insurance with BUPA from day one

28 Days Annual Leave PLUS Bank Holidays

Personal Volunteer Day

20 Days of Sick Pay each Year

Enhanced Parental Leave (Maternity & Paternity)

Wellness Stipend

Complimentary access to Headspace, Rocket Lawyer & Maven

Life Insurance

Employee Assistance Program (EAP)

Cycle to Work Scheme

Season Ticket Loan

Mobile Phone Allowance

Pension Scheme Enhancements

Discretionary Bonus Structure

Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.