Room Attendant

Description

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction.

• •Clean and service guest rooms according to hotel standards, including:
• •Making beds, changing linens, and replacing towels.
• •Dusting, vacuuming, and sanitizing surfaces.
• •Replenishing amenities (soap, shampoo, water, coffee, etc.).
• •Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
• •Where applicable, clean kitchen areas, ensure appliances are clean and in working order.
• •Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems).
• •Follow proper procedures for handling lost and found items.
• •Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage.
• •Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
• •Deliver guest requested items to guest rooms upon request.
• •Adhere to all safety and sanitation guidelines.
• •Provide courteous and professional service when interacting with guests and co-workers
• •Maintain accurate room status information on daily assignment sheets.
• •Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• •Comply with hotel security, fire regulations and all health and safety legislation.
• •Assist other departments wherever necessary and maintain good working relationships.

Requirements

Requirements:

• •Previous housekeeping experience in a hotel environment highly desired.
• •Ability to communicate verbally and in writing to follow job duties.
• •Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements:

• •Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• •Must tolerate exposure to cleaning solutions.
• •Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.