Sales Trainer with English

Job Title:

Sales Trainer with English

Job Description

The Associate, Sales Trainer is responsible for facilitating and delivering targeted training to enhance client-specific knowledge and skills, focusing on sales processes and systems. This position collaborates with internal and/or external stakeholders to develop and implement responsive programs that support business needs, promote efficiency, and increase productivity. He/She/They work under moderate supervision with some latitude for independent judgment. Responsibilities:

Ensure new employees receive comprehensive, client-specific onboarding and training to

enhance job-specific knowledge and skills

Provide employees with skills-based, client-specific coaching and training to support

achievement of specific weekly/monthly/quarterly operating plan targets, sales targets,

assigned performance targets, and high customer satisfaction

Partner with internal and external stakeholders to develop and deliver an effective

training and development program designed to enhance client-specific sales knowledge

and skills associated with any of our sales motions

Analyze data, performance, and customer experience trends to develop and implement

strategic sales plays and best practices for client/specific territories

Oversee, measure, and validate the delivery and quality of provided training

Track the effectiveness of training interventions through various assessment tools

Collaborate with internal and/or external stakeholders to optimize sales processes and

systems to achieve a superior customer experience

Maintain a high level of communication with internal stakeholders to ensure strategic

client relationship is fostered and developed

Maintain high level of knowledge and understanding about the client, customer

interaction, and evolving business environment for relevant training content creation

and/or delivery

Help create a culture of continuous learning where individuals take responsibility for their

own development, competence, and performance

Candidate profile:

• •Bachelor’s degree or equivalent experience preferred
• •3+ years of experience working in a customer service, training, or sales capacity preferred
• •Subject matter expert and proven leader within peer group
• •Prior experience in high volume calling preferred
• •Experience working with Salesforce.com or similar CRM strongly preferred
• •Strong technical skills in MSOffice
• •Proven ability to prioritize concurrent projects and demonstrate project management
• •skills
• •Ability to communicate and demonstrate various strategies, platforms, and skills to varied
• •audience
• •Detail-oriented and proficient communication skills
• •Willingness to work on site from our office in Athens
• •Fluency in English C1
• •Italian, Spanish, German, French fluency will be considered an advantage

Location:

GRC Athens - Minwos 10-16

Language Requirements:

Time Type:

Full time