SBA/Commercial Loan Officer

Redwood Credit Union is seeking an SBA/Commercial Loan Officer, who will be responsible for implementing the SBA business lending program for Redwood Credit Union, including developing strategies to originate loans in the marketplace and originating and closing SBA loans using broad discretion on assignments of a varied, diverse and complex nature. Emphasis is on providing excellent Member service and profitable business services growth while minimizing loan-loss exposure through high credit quality.

Key Responsibilities

Small Business Administration Lending:

• o Develop an ongoing referral network for potential SBA loans with commercial real estate brokers, business brokers, small businesses, professional associations, accountants and lawyers.
• o Structure complex SBA loan packages and proposals.
• o Initiate and enhance third party relationships with Certified Development Companies.
• o Recommend loan-pricing strategies that will meet or exceed return on equity targets while providing solid growth in business loans.
• o Monitor credit compliance and resolve documentation, collateral, and past due exceptions to ensure credit quality and data integrity.
• o Ensure compliance with pertinent government rules and regulations.
• o Develop and present SBA loan seminars and trainings.
• o Act as a primary liaison with Members and business partners.
• o Proactively ensure Member satisfaction throughout the credit management process, including credit servicing and problem resolution.
• o Ensure timely follow-up of loan monitoring activity to facilitate sound credit portfolios.
• o Cross-sell RCU products and services to enhance Member relationships.

Other Functions:

• o Compose and generate credit and lending reports as necessary.
• o Participate in Credit Committee as required.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

21st largest credit union in the U.S. and the largest financial institution based in the North Bay

Recognized by Newsweek as one of "America's Best Credit Unions 2026"

Awarded a 5-Star Bauer Rating

Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"

Top Corporate Philanthropists (#24) - San Francisco Business Times

Voted Best Places to Work in the North Bay 21 years in a row

World-class Employee Engagement scores

Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

Industry leading Net Promoter Scores across the U.S.