SE Retail Services for Games and Book Signings

Job Description

JOB SUMMARY:

As the point of first contact for UR Spider Shop customers this position is responsible for providing customer service, assistance with daily store operations, and cash handling responsibilities. We are looking for hardworking and dependable students to work at our satellite locations at the Robins Center and Robins Stadium. We need individuals with great customer service and a willingness to learn our register system. The games are usually on the weekends and in the evenings, and the shifts last from two to three hours. You will also receive some free swag from the SpiderShop that will be you uniform for each shift. During your shift, we will provide snacks or a meal from the concession stands for you.

SPECIFIC DUTIES:

Operates point-of-sale system. Accurately rings up sales using a variety of payments; makes correct change; issues receipts

Verifies cash drawers

Organizes daily receipts paperwork (cash deposits and reports)

Complies with all established standards for handling cash, credit, records, and the like. Ensures confidentiality of university and customer records

Processes paperwork and billing, as needed

Able to stand on feet for up to 2 to 3 hours.

Time management and organizational skills

Calm and flexible in a fast-paced environment

QUALIFICATIONS:

Positive Demeanor

Demonstrated analytical skills

Demonstrated customer service skills

Maintains a high degree of professionalism

Working knowledge of retail operations environment and point-of-sale systems

General knowledge of cash management principles and procedures; ability to comply with cash/credit compliance standards

General computer knowledge and ability to learn new software

Pay Grade: SP Student 1 (starting rate $12.77/hour)

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.