Senior AI Engineer

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

As a Senior AI Engineer , you'll join a team focused on data integrations (shippers and carriers moving in and out of the FourKites ecosystem) and our active AI agent workstreams — including a support automation agent handling 60-70% of customer tickets, a voice agent that calls carriers to gather and update information, and an end-to-end carrier onboarding agent (email + voice). You'll work on features end to end (~75-80% backend, ~20-25% frontend) using Python, Java/GoLang, agentic frameworks like LangGraph, React, Redis and PostgreSQL. You'll develop products that change the logistics landscape for some of the biggest corporations in the world, and work closely with our US team and customers to shape the future of the industry.

What you’ll be doing:

Design, build, and productionize AI agents/workflows (e.g., support automation, voice, and onboarding agents) using agentic frameworks such as LangGraph

Develop, test, and maintain backend applications in Python and Java or GoLang

Write clean, efficient, and well-documented code across the full SDLC — development, QA, and release

Design and implement data models and database schemas

Collaborate with the frontend team to integrate the backend with the user interface

Perform code reviews and ensure code quality standards are met

Troubleshoot and debug applications, including AI agent workflows in production

Work with the DevOps team to deploy and manage applications in production (Kubernetes)

Continuously learn and stay up to date with new technologies and industry trends, particularly in the AI/agentic space

About the team:

Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. This team owns data integrations across our shipper/carrier ecosystem and is actively building out FourKites' AI agent capabilities. We are committed to building a high-performing team with software craftsman-thinking, dedicated to developing and enhancing our core platform — and we want you to be a central part of it!

Who you are:

5+ years of experience as a Backend/Software Developer, with hands-on exposure to AI/agentic systems (deep AI expertise not required, but you should be comfortable in the ecosystem)

Python — mandatory

Java or GoLang — proficiency in at least one

Hands-on experience (2+ years) with LangGraph or similar agentic frameworks

Strong understanding of object-oriented programming principles

Experience with databases such as MySQL, PostgreSQL, or MongoDB

Familiarity with front-end technologies such as HTML, CSS, JavaScript, and React

Good knowledge of RESTful APIs and microservices architecture

Working knowledge of Kubernetes

Full Agile SDLC experience — development, QA, and release

Excellent problem-solving and analytical skills

Ability to work independently and in a team environment

Strong knowledge of Git (branches, submodules, rebasing) and Agile tools such as JIRA and Confluence

Experience with Amazon Web Services or other cloud services is a plus

Excellent oral and written communication skills

Who we are:

FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.

Compensation:

The expected annual base salary range for this role is $140,000 - $180,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.

Benefits:

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.

Benefits include:

Medical, Dental & Vision benefits starting on first day of employment

401k Retirement savings with employer match

Bonus and incentive compensation as well as employee stock option program

Employer paid life insurance and short term disability insurance

Generous PTO, global recharge days, and volunteer days

Paid parental leave for all parents

Family planning and inclusive wellbeing resources

Technology reimbursement

Commuter benefits for in-office employees (Chicago)

Annual Wellness Stipend

Ongoing learning & development opportunities