Senior Alumni Officer

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Job Requisition ID:

2026-02668

Time Type:

Full time

Employee Group:

Staff

Job Category:

Advancement and Alumni Engagement

Employment Type:

Permanent

Department:

Advancement and External Relations - Volunteer Engagement

Hiring Range:

$80,248.28 - $100,310.35

• Posting Information:
• This posting is for an existing vacancy.

Internal application deadline is Friday September 11th at 11:59 PM

This is a Career Path position. The final level will be determined based on demonstrated skills and experience.

Anticipated hiring ranges:

USG 10: $85,980 - $107,475

USG 11: $93,878 - $117,348

Job Description:

Primary Purpose

The Senior Alumni Officer is responsible for building and sustaining a scalable alumni engagement ecosystem that connects alumni with each other, current students, and the University. Through strategic leadership of the digital community and institution-wide programming, this role strengthens alumni relationships, increases engagement opportunities, and supports the University's advancement and community-building objectives. This role maximizes the institutional return on investment by driving adoption, participation, and long-term value creation through the digital community which in turn provides a coordinated institutional approach to broad-based alumni engagement, ensuring consistency, reducing duplication, and complementing faculty- and region-specific initiatives.

Using project management, technical expertise and community building skills, this role establishes a scalable and sustainable approach to alumni engagement through mentorship, career development, volunteer engagement, and philanthropic outcomes that strengthens relationships with an increasingly diverse and geographically dispersed alumni community.

The Senior Alumni Officer is a member of the Alumni Relations leadership team. They are responsible for strategy development and oversight, team management, and program evaluation to ensure the success of the campus-wide alumni relations strategy.

The Senior Alumni Officer supports the Office of Advancement’s goals to increase alumni engagement to further impact the Advancement pipeline. They develop the strategy for alumni outreach, alumni volunteerism and overall alumni engagement, focusing on mutually beneficial engagement opportunities that enhance the impact of alumni on the University of Waterloo.

The Senior Alumni Officer will manage projects that require broad campus consultation and collaboration within the Office of Advancement, including all alumni and development professionals across campus, as well as partners across campus such as University Relations, Waterloo International, Co-operative and Experiential Education, Student Success and Registrar’s Offices. The Senior Alumni Officer also works closely with all levels of alumni volunteers world-wide to foster and strengthen relationships with other alumni as well as to the institution.

Alumni Relations programs, activities and events include; Homecoming, geographic alumni events, chapter and global ambassador-run events, ,digital community, volunteer engagement program, outreach programs, alumni-student bridge programs, athletics events, and all other engagement activities created to deepen and broaden engagement between alumni and the University of Waterloo. The Senior Alumni Officer is accountable for evaluating and measuring alumni events, programs and activities with the goal of always enhancing and improving alumni engagement. Each Senior Alumni Officer position focuses on one portfolio; Volunteer Engagement, Events or Alumni Engagement.

Key Accountabilities

Program Strategy and Development

Develop and oversee strategies that successfully motivate the team to achieve Advancement objectives

Leverage and engage local and international alumni communities by offering programming to bridge the gap between all stakeholders

Work collaboratively to enhance relationships within the University of Waterloo community

Lead the University’s high profile alumni events, programs and activities, creating a best-in-class experience for alumni

Conduct planning exercises to align events, programs and projects with the Advancement goals and the University of Waterloo Strategic Plan

Oversee the development, implementation, maintenance and evaluation of alumni programs, projects and activities (current and new)

Actively engage alumni as volunteers and participants in regional activities and events

Ensure consistency, accuracy and excellence in quality and content of messaging in all materials

Oversee systems and processes vital to successfully engage alumni

Management, Collaboration and Integration

Provide mentorship, guidance and insight to help all team members grow and be successful within their roles

Assume direct management and supervisory responsibilities for alumni team members

Alumni subject matter expert on special project teams and task forces, as appropriate, in addition to serving as the key contact for specific on-campus units

Direct Advancement-wide special projects which could include staff across Advancement

Ensure resources are in place for mentorship and training of specific alumni team members

Provide effective management, guidance and planning oversight for specific alumni team, including establishment and monitoring of performance milestones and yearly objectives

Collaborate with alumni and development professionals within Advancement to facilitate programs, activities and events that include key/pertinent alumni, donors and friends and enhance current activities through the partnering of units within the central alumni relations and development team

Review, develop and negotiate agreements with external vendors and partners

Actively participate in the alumni relations leadership team

Work in collaboration with Advancement Services to maintain and regularly improve systems and data processes

Maintain a network with a variety of departments on campus to facilitate effective and efficient coordination of events, programs and activities

Develop and build strong relationships with University faculty and staff in support of successful programs, events and activities

Act as ambassadors for the University with the public, alumni, volunteers, donors, and invited guests at University of Waterloo alumni initiatives

Measurement, Evaluation and Budgeting

Conduct quarterly measurement and evaluation against the outcomes and goals of strategic plans as well as reporting against the budget

Manage the associated budget for specific alumni team

Establish benchmarking measures and ongoing monitoring and adjustment of plans according to results observed

Manage data integrity as needs arise

Collaborate with appropriate partners in Advancement Services to facilitate data analysis pertinent to measuring the continued engagement of alumni

Undertake a systematic review of previous data and trends to accurately forecast the coming year

Measure alumni engagement for program evaluation

Manage reports including environmental scans, statistical reports, proposals and post event reports

Communications

Work closely with the university Marketing & Communications team to integrate messaging pertinent to all alumni and donors as well as the University community

Work collaboratively with the Marketing & Communications team to create and produce appropriate marketing and communications to all alumni on all platforms (social, web,