Westernunion
Senior Analyst Escalations, Customer Care
PHL - Quezon City
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hirly's read of this role
- Seniority
- Senior
- Country
- PH
- Work mode
- On-site / unstated
- First seen by hirly
- 27 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
High school degree required, college degree or equivalent preferred. Must have strong verbal and written English skills. Must have 2-3 years previous experience in Call Centre industry preferably with a supervisory capacity. Strong ability to solve problems while focusing on excellent customer service. Competent in providing constructive feedback, strong analytical skills and logical thinker with effective time management skills and ability to multi-task.
Estimated Job Posting End Date:
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
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