Senior Associate Client Manager

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

• Your day at NTT DATA
• As a Senior Associate Client Manager at NTT DATA, you will be the go-to expert for managing and nurturing relationships within assigned client accounts. Your mission is to drive expansion and renewals across all solutions within your accounts, ensuring that our clients are satisfied throughout their entire journey with us. You will utilize your advanced planning skills to coordinate interactions across different geographies during sales engagements.

You will actively work to minimize churn and maximize retention by uncovering growth opportunities within your accounts. By taking ownership of the commercial agreements for each client, you will drive client satisfaction and address any concerns by recommending feasible solutions that NTT DATA can deliver. Your role will also involve generating demand by identifying client needs and engaging them through digital marketing channels.

Building strong, enduring relationships with clients is key. You will need a deep understanding of the client's industry, business environment, and strategy to identify current and future opportunities for NTT DATA. You will effectively communicate how our services and solutions add value, with a particular focus on growth priority offerings. Your collaboration with vendors will be crucial to achieving required results.

Using our sales tools and methodologies, you will manage territories, accounts, opportunities, pipelines, and forecasts effectively. By developing open and effective communication channels with clients, you will inspire them to adopt additional services and establish yourself as their reliable point of contact. Your aim will be to achieve performance targets, encourage revenue growth, and ensure adherence to governance and compliance policies to manage risks and financial costs effectively.

• To thrive in this role, you need to have:
• •Strong sales business acumen, focusing on planning and leveraging tools and DATA to meet business requirements.
• •In-depth knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
• •Proficiency in sales pursuit, including identifying and advancing opportunities with prospects and clients.
• •Experience with business-to-business and business-to-consumer sales techniques.
• •Experience working with the Salesforce.com contact platform.

• •Moderate-level experience in a sales team, customer service role, or business development and/or sales in the IT or professional services industry.
• •Excellent client engagement and management skills, with a detailed understanding of client needs and effective sales planning.
• •Ability to negotiate with clients and vendors/partners effectively.
• •Bachelor's degree or equivalent in business or a sales-related field.

Workplace type:

Hybrid Working

• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today