Arriva
Senior Conductor-Talent Pool
Bradford Interchange Station
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hirly's read of this role
- Seniority
- Senior
- Country
- GB
- Work mode
- On-site / unstated
- First seen by hirly
- 6 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
- Role Details
- Job Title Senior Conductor
- Department Operations
- Location Bradford
- Reporting line Operations Delivery Manager
- Safety Critical Post Yes
- On Call Required No
- Purpose of the Role
- Undertake Train Guard responsibilities in line with industry and company standards, rules and policies
- in a safe, punctual and economical manner.
- Lead the on-train team and manage on-train customer service delivery and revenue duties.
- Promote the Grand Central Railway image of customer service at all times whilst on stations, on
- trains, or at any other time when your duties are customer facing.
- To make operational and customer service decisions in line with
- industry and company standards, rules and policies, in a safe, punctual
- and economical manner.
- Principal Accountabilities
- Ensure your personal safety and that of others at all times. Maintain a safe and tidy working
- environment
- Comply with all relevant rules, procedures and policies.
- Undergo competence/proficiency assessments as required by company procedures and the
- Safety Management System (SMS)
- Maintain currency of route or train knowledge and notify line manager immediately of any route
- or train knowledge shortfalls
- Identify, locate and where necessary rectify or suitably tend to on-train faults. Follow the correct
- fault reporting procedures
- Manage on-train requirements such as seat reservations, ensuring appropriate train
- presentation, timely and appropriate on-train customer announcements
- Ensure having received and understood any notices, bulletins or other information relating to
- job and where required confirm receipt these in the prescribed manner.
- Maintain currency of all personal publications and equipment
- Communicate effectively with and assist staff and customers in the interests of safety and
- customer service
- Wear uniform and safety clothing provided
- Key Contacts
- Internal Main contacts include: Depot manager, Rosters, Service Delivery Managers,
- Train Drivers, Customer Service Assistants, Fleet and revenue teams, all
- departments across GC and Arriva.
- External Main contacts include: Customers, onboard security, control, station staff,
- transport police
- Person Specification
- Abilities, Skills & Knowledge
- Essential Thorough knowledge of operational rules, regulations, instructions
- relating to train guards, including company policies and standards for
- safe train operations
- Excellent non-technical skills
- Good decision maker, able to work well under pressure
- Meets industry medical requirements for train worker
- Team-orientated and customer focussed
- Trained in operation of on-train revenue collection equipment and
Listed on hirly, a job board. hirly is not the employer: Arriva is hiring for this role.
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