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Arriva

Senior Conductor-Talent Pool

Bradford Interchange Station

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hirly's read of this role

Seniority
Senior
Country
GB
Work mode
On-site / unstated
First seen by hirly
6 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • Role Details
  • Job Title Senior Conductor
  • Department Operations
  • Location Bradford
  • Reporting line Operations Delivery Manager
  • Safety Critical Post Yes
  • On Call Required No
  • Purpose of the Role
  • Undertake Train Guard responsibilities in line with industry and company standards, rules and policies
  • in a safe, punctual and economical manner.
  • Lead the on-train team and manage on-train customer service delivery and revenue duties.
  • Promote the Grand Central Railway image of customer service at all times whilst on stations, on
  • trains, or at any other time when your duties are customer facing.
  • To make operational and customer service decisions in line with
  • industry and company standards, rules and policies, in a safe, punctual
  • and economical manner.
  • Principal Accountabilities
  •  Ensure your personal safety and that of others at all times. Maintain a safe and tidy working
  • environment
  •  Comply with all relevant rules, procedures and policies.
  •  Undergo competence/proficiency assessments as required by company procedures and the
  • Safety Management System (SMS)
  •  Maintain currency of route or train knowledge and notify line manager immediately of any route
  • or train knowledge shortfalls
  •  Identify, locate and where necessary rectify or suitably tend to on-train faults. Follow the correct
  • fault reporting procedures
  •  Manage on-train requirements such as seat reservations, ensuring appropriate train
  • presentation, timely and appropriate on-train customer announcements
  •  Ensure having received and understood any notices, bulletins or other information relating to
  • job and where required confirm receipt these in the prescribed manner.
  •  Maintain currency of all personal publications and equipment
  •  Communicate effectively with and assist staff and customers in the interests of safety and
  • customer service
  •  Wear uniform and safety clothing provided
  • Key Contacts
  • Internal Main contacts include: Depot manager, Rosters, Service Delivery Managers,
  • Train Drivers, Customer Service Assistants, Fleet and revenue teams, all
  • departments across GC and Arriva.
  • External Main contacts include: Customers, onboard security, control, station staff,
  • transport police
  • Person Specification
  • Abilities, Skills & Knowledge
  • Essential  Thorough knowledge of operational rules, regulations, instructions
  • relating to train guards, including company policies and standards for
  • safe train operations
  •  Excellent non-technical skills
  •  Good decision maker, able to work well under pressure
  •  Meets industry medical requirements for train worker
  •  Team-orientated and customer focussed
  •  Trained in operation of on-train revenue collection equipment and
Original posting on Arriva's site ↗

Listed on hirly, a job board. hirly is not the employer: Arriva is hiring for this role.

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