Senior Consultant - Epic HIM Analyst

Make a difference. Be happy. Grow your career.

A Nordic consultant is more than just an Epic expert. Our analysts take ownership for their work and the greater success of the organization. We’re also looking for someone who listens to the client and understands that each project and each organization is unique. You'll need to tackle tough projects to help those organizations succeed. Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that’s a plus. Here are a couple things you’ll need:

• -At least 2 years of Epic experience
• -At least 1 current Epic certification (Resolute PB, Resolute HB, PB Claims, HB Claims, HIM, Tapestry, etc.) The Senior Consultant - Epic HIM Analyst provides expert platform-specific services leveraging their technical, management, and leadership skills to ensure success and aide their client in meeting their organizational goals.

Key Responsibilities

Perform professional services for Nordic and its affiliates in alignment with the expectations of Nordic and each applicable client, including but not limited to:

Evaluate current-system processes and procedures; recommend and develop workflow and computer system configurations and modifications based on experience and best practice

Apply technical expertise to individual client system build to identify, test, and troubleshoot software systems

Provide project management and project leadership services in alignment with client expectations and contracted role

Provide leadership guidance and mentorship to client and Nordic teammates

Work directly with project teams, end-users, and leadership as project needs dictate

Lead and attend meetings regarding project status and on-going work-product coordination

Accurately and completely document work progress, issues, escalations, and other required information in accordance with Nordic and individual client requirements

Additional specific duties related to the project as may be required and dictated by client

Skills and Experience

Bachelor’s degree or equivalent experience required

Relevant training, certification, or accreditation required

2+ years’ relevant industry-specific work experience required

5+ years’ professional experience strongly preferred

Previous consulting experience preferred

Excellent communication skills, written and verbal

Proven ability to apply problem solving and technical skills

Must demonstrate and embody Nordic’s maxims

Possess a strong work ethic and treat others with respect, keep commitments, inspire the trust of others, work ethically and with integrity, and uphold organizational values

Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines

Demonstrated sound judgment and appropriate escalation

Highly organized, able to multi-task as well as maintain intense focus on individual tasks

Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product

Highly adaptable and able to acclimate quickly to new project assignments

Aptitude for mentoring and guiding others

Maintain a high degree of professionalism

Must be able to work independently, as well as within a team environment

Additional Details

Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility

Travel up to 100% of the time, or as Nordic or client needs dictate

Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur

Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours

Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary

Timely entry of time and expenses required in accordance with Nordic and client policy

Status reporting and project handoff documentation as required by Nordic or client

Provide equipment necessary to perform job functions in accordance with Nordic and client policy

Complete all Nordic and client required training and education in timely manner

Respond to communication from Nordic management team and other corporate team members in a timely and complete manner

May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers

#LI-AL1

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.