Senior Consultant - Quality Analyst (QA)

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

About Apex IT:

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts, have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Title: Senior Consultant - QA

Work Location/Travel: Bangalore/Remote

Experience: 8+ Years

Job Summary:

Duties/Responsibilities:

Develop comprehensive test plans, test cases, and test scripts, ensuring thorough coverage of requirements and business processes.

Oversee the execution of tests, manage test environments, and ensure adherence to test procedures.

Manage defect reporting, tracking, and resolution, working with development teams to fix identified issues.

Collaborate with cross-functional teams, including development, business analysts, and project managers, to ensure alignment and successful testing.

Manage stakeholder expectations, communicate test status and findings, and address any issues or concerns.

Proven ability to lead and manage teams, delegate tasks effectively, and motivate team members.

Own and drive defect management and QA progress reporting throughout the testing lifecycle, ensuring timely identification, prioritisation, assignment, resolution, and closure of defects.

Develop and maintain QA dashboards and KPI frameworks to provide clear visibility into overall testing progress and application quality.

Track and present daily/weekly QA metrics, including test cases planned, ready, executed, passed, failed, blocked, and pending, along with overall execution and pass percentages.

Provide defect analytics by module, severity/priority, status, age, and business impact, identifying trends and areas requiring immediate attention.

Competency:

(Knowledge, Skills, and Abilities)

Excellent communication and interpersonal skills, with the ability to effectively communicate with diverse stakeholders.

Deep understanding of Oracle Fusion Cloud products, Oracle Field Services, and architecture.

Conduct integration testing between B2B, OFS, CPQ and upstream/downstream systems like CRM and ERP

Automation - Selenium (Java)/Playwright, Postman, SoapUI, TOSCA - test case analysis, execution, and reporting

Position Type and expected hours of work: Full Time/Permanent and 40 hours per week

Other Duties:

This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.