Senior Engineer I, Software Development - Insight QA

About the Role

We are looking for an experienced Senior QA Engineer / QA Lead with 10–12 years of experience in cloud-based network management solutions to join our engineering team.

The role will focus on end-to-end quality engineering for a cloud-hosted network management platform , managing and monitoring networking devices such as Access Points, Switches and Routers .

The ideal candidate will have strong experience in testing cloud-managed networking solutions , with a combination of networking, AWS/cloud, REST APIs, Python automation, TypeScript/Playwright and end-to-end system testing .

This role requires someone who can understand and validate the complete solution across:

Network Device → LAN/WAN → Internet → AWS Cloud → Cloud Services/APIs → Database → Web/Mobile Application

The candidate should be comfortable troubleshooting issues across both the networking and cloud/application layers .

Key Responsibilities

Cloud Network Management Testing

Own QA for a cloud-based network management platform from requirements through production.

Test end-to-end workflows for cloud-managed Access Points, Switches, Routers and other network devices .

Validate device onboarding, discovery, provisioning and configuration.

Test device-to-cloud communication and cloud-to-device operations.

Validate configuration synchronization between cloud and network devices.

Test device monitoring, health status, statistics, alerts and notifications.

Validate firmware/software upgrade workflows.

Test remote configuration and management capabilities.

Validate device connectivity, disconnect/reconnect and recovery scenarios.

Test multi-device, multi-site and large-scale network management scenarios.

Validate behavior under network failures, latency, packet loss and intermittent connectivity.

Test cloud-managed networking workflows across different network topologies and environments.

Test Planning & Quality Ownership

Review requirements, user stories, functional specifications and technical designs.

Review ERDs and data models to understand relationships, dependencies and data flows.

Participate in architecture and design reviews from a QA perspective.

Identify functional, integration, data, networking and cloud risks.

Develop test strategy, test plans, test scenarios and test cases .

Define test scope, coverage, environments, dependencies and execution timelines.

Create positive, negative, boundary, failure-recovery and end-to-end scenarios.

Maintain requirements-to-test-case traceability.

Review test cases and ensure adequate coverage.

Test Execution

Execute functional, integration, system, regression and end-to-end testing.

Perform cloud-to-device and device-to-cloud testing .

Test networking devices together with cloud services and applications.

Validate APIs, backend services, database state and UI behavior as part of end-to-end workflows.

Perform interoperability and compatibility testing.

Execute testing across different network configurations and connectivity conditions.

Analyze failures across device, network, cloud and application layers.

API & Cloud Testing

Strong hands-on experience with REST API testing and automation .

Validate API request/response, authentication, authorization and business logic.

Test APIs used for device provisioning, configuration, monitoring and management.

Validate data consistency between APIs, cloud services, database and UI.

Test asynchronous workflows, events, notifications and service-to-service communication.

Test AWS-hosted cloud applications and services .

Validate cloud services, microservices and distributed workflows.

Analyze cloud logs, metrics, traces and application telemetry.

Test reliability, availability, scalability and failure/recovery scenarios.

Validate deployments across QA, staging and production environments.

Networking Expertise

Strong hands-on knowledge of networking is essential.

Experience with:

TCP/IP

IPv4 / IPv6

DHCP

DNS

ARP

ICMP

HTTP/HTTPS

TLS/SSL

NAT

Routing

Switching

VLAN

QoS

Ethernet

WAN/LAN

Wi-Fi technologies

WPA2/WPA3

Wireless roaming

Network connectivity and troubleshooting

Experience with Wi-Fi 5/6/6E/7 is highly desirable.

Network Troubleshooting & Diagnostics

Hands-on experience with tools such as:

Wireshark

tcpdump

ping

traceroute

iperf

nslookup/dig

Network packet capture and protocol analysis

Ability to troubleshoot issues across:

Device → LAN/WLAN → WAN/Internet → Cloud → API → Backend → Application

The candidate should be able to use packet captures, logs, API traces and cloud telemetry to determine the root cause of complex issues.

Test Automation

Python

Strong hands-on experience developing Python-based test automation .

Build automation for APIs, cloud workflows and network management functionality.

Develop reusable test frameworks, libraries and utilities.

Automate device onboarding, configuration, monitoring and management scenarios.

Build regression automation for high-value customer workflows.

Integrate automation into CI/CD pipelines.

Analyze automation failures and improve framework reliability.

TypeScript / Playwright

Experience with TypeScript/JavaScript for test automation.

Hands-on experience with Playwright, Selenium or equivalent .

Automate cloud-based web applications and network management workflows.

Develop end-to-end UI + API automation.

Build reusable automation components and utilities.

Maintain scalable and reliable regression suites.

Defect Management & Root Cause Analysis

Own defects from identification through closure.

Create detailed defects with reproduction steps, logs, API traces, screenshots and packet captures where applicable.

Participate in defect triage and prioritization.

Collaborate with development, cloud, firmware and networking teams.

Perform defect retesting and regression validation.

Drive root-cause analysis for complex issues.

Identify recurring defect patterns and recommend preventive actions.

Ensure critical and customer-impacting issues are addressed before release.

Release & Production Quality

Prepare test execution reports, defect summaries and release-quality metrics.

Provide QA recommendation/release sign-off based on defined quality criteria.

Perform production smoke testing and post-deployment validation .

Validate critical network management workflows after production deployment.

Monitor production health, logs, alerts and telemetry.

Validate production fixes and hotfixes.

Support customer escalations and production incident investigations.

Reproduce production issues in controlled environments.

Identify production quality trends and improve regression coverage.