Senior Experience Partner

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Experience Partner based in United States.

• This is a strategic, customer-facing leadership role focused on helping public-sector organizations improve citizen and community experiences through technology, services, and data.
• You will manage strategic customer relationships and serve as a trusted adviser to senior government stakeholders.
• The role spans pre-sales, program delivery, customer success, account growth, and strategic experience design.
• You will combine expertise in digital services, customer experience, public engagement, communications, and transformation to shape high-impact solutions.
• The position offers significant ownership of a portfolio of customer programs, including revenue protection, growth, executive engagement, and delivery alignment.
• You will collaborate closely with delivery, sales, strategy, product, and leadership teams while bringing customer insights back into the organization.
• This is a hybrid opportunity for a commercially minded experience leader who thrives in complex, relationship-driven public-sector environments.