Senior Field Application Scientist -Luminex and Immunoassays

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office

Job Description

Job Title: Senior Field Application Scientist-Luminex and Immunoassays

Field Application Scientist Luminex and Immunoassays

• As a Field Application Scientist, you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientific’s Antibodies, Immunoassays and Luminex Assay & Instrument Portfolio.
• This may include in-person, phone, email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific, pre-, and post-sales-related customer support activities, and solve customer escalations effectively.
• Also, you will act as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business. The area of responsibility is the EMEA region.

Key responsibilities:

Performs instrument and workflow demonstration, installations and training on relevant products at customer or company locations

Applies in-depth scientific and product expertise to complete assignments of diverse scope and

support a variety of customer inquiries

Proactively contributes to the strategic development of innovative plans, models, standards and

techniques

Independently addresses issues of increased complexity for customers and internal partners

Able to determine individual priorities and help set strategic objectives of the team

• •Provides training and helps coach and mentor team members
• •Prepares and present seminars to a wide array of audiences
• •Partners with regional, and global teams to support the organization in the achievement of the

• regional commercial, service and support goals
• •Solves customer escalations effectively through in-depth troubleshooting
• •Remains up to date with product and state of the art scientific know-how
• •Works in line with our support & service competencies, processes, and company values

Facilitates distributor FAS capabilities through training, coaching, and knowledge transfer, fostering ownership and self-sufficiency.

Experience/Qualifications/Qualities:

• •Ph.D. or Master in Cell Biology or Immunology and relevant experiences
• •Several years of experience working with laboratory techniques; cell separation, flow cytometry, cell culture, immuno assays
• •Experience of working with human tissue and whole blood
• •Proven understanding of immuno assay and preferably Luminex workflows and working in a cGMP

• environment
• •Experience in presenting technical materials in written and verbal form
• •Demonstrated ability to troubleshoot technical problems
• •Strong communication skills
• •Fluent in English and at least one other European language (Italian, Spanish, German, or French)
• •Demonstrated ability to read, analyze, and interpret common scientific and technical reports
• •Able to travel throughout Europe, Middle East and Africa territory (up to 80% travel)

Living close (max. 1h driving) from a big international airport