Senior Manager, Workplace Experience

AVEVA is creating software trusted by over 90% of leading industrial companies.

Job Title: Senior Manager, Workplace Experience

Location: Bangalore IND, or Kuala Lumpur (MAL) (Office)

Employment Type: Full-Time

The job

Like customer experience, the experience of AVEVA colleagues is an integral focus of our global People strategy. The People Experience team operating model focuses on elevating our employees’ experience in the workplace. In addition, AVEVA seeks to develop physical and digital workplace strategies that future-proof our talent and enhance the ability of our colleagues to do their best work.

As the regional leader of our APAC Workplace Experience team of professionals in 9 countries with 16 offices, you’ll be responsible for all areas of the workplace, including workplace experience, services, facilities management, real estate lease management and fit-out and refurbishment projects, workplace health and safety, and workplace sustainability. In addition, AVEVA is reimagining how we work to support a hybrid work environment, and we are looking for an experienced leader to help take AVEVA’s workplace experience to the next level in the APAC.

You will report to the Global Director of Workplace Experience. As a regional leader, you will advise AVEVA’s executives and senior leaders in the region and key functional partners (People, Internal Communications, Finance, IT, Legal, Sustainability, Risk Management, Office Location Leads) to create an engaging and productive office experience for our employees.

You are an inspirational leader capable of building strong relationship networks, comfortable with outsourced service providers, and who can maneuver through competing priorities by applying rigorous attention to detail and follow-through without losing sight of overarching objectives.

Primary responsibilities

Oversee AVEVA’s office environments in APAC with specific responsibility for workplace experience and facilities management, workplace health and safety, workplace sustainability, and office lease management. Manage and inspire the regional Workplace Experience team and external service providers, ensuring best practices, cost governance, and strategic alignment. Collaboratively progress the strategy, design, and implementation of the workplace experience and supporting real estate strategy to deliver a great workplace experience for AVEVA colleagues.

Deliver the mission of the function to “magnetize the workplace by delivering an amazing workplace experience that creates a space where people want to connect, reenergize, collaborate, and socialize.”

Strategic management of offices and workplace experience activities in the APAC region– including workplace management, hybrid working strategy enablement), facilities management and workplace health and safety

Member of the global Workplace Experience and Real Estate Leadership team providing strategic advice on issues, risks, and opportunities related to the function and overall People Experience

Overseeing global workplace health and safety and Emergency Response Planning

Lead on large projects and initiatives, with limited guidance from manager, and provide leadership and guidance to regional Workplace Experience team member

Accountable for local and regional OpEx and CapEx budget preparation and managing to the approved budget. Excellent understanding of effective cost management, ensuring service delivery without impacting service levels – the ability to balance spend and service.

Basic Qualifications

5+ successful years of progressive corporate experience and leadership roles managing workplaces (office facilities), experience programming and space design, corporate real estate lease management, workplace sustainability, health and safety, project/change management, and managing large projects of workplace design, construction, service delivery, and related technology in a multinational footprint

Bachelor’s degree in business administration or corporate real estate or equivalent experience

Currently reside within a commutable distance (50 miles) of either Bangalore or KL as it's required to be in the office 3-4 days a week.

Preferred Qualifications

Excellent knowledge of facilities and project management with demonstrated experience running multi-site office operations

Strong relationship builder and consensus driver at all levels within a global organization; ability to engage and influence executive leadership and stakeholders to drive decision making

Ability to lead and manage a large geographically dispersed team, often remotely

Strong people management skills, with the ability to mentor and build talent within an organization

Passion for creating inclusive environments and a commitment to diversity, equity, and inclusion

Results-driven, with effective execution

Financial management skills, including budgeting, forecasting, expense control, and financial analysis to enable data-driven recommendations

Data analytics skills to measure occupancy, utilization, and effectiveness of workplace programs

Excellent written and verbal communication skills, with experience in developing and managing communications and change management within projects

Agile thinker able to consider business problems in new ways and clarify issues in complex situations

Experience supporting projects to evaluate office locations, “stay vs. go” decisions, and delivering solutions across new leases, workplace design, procurement, project management, and fit out

Skilled in commercial negotiations with workplace-related service providers, landlords and brokers

Experience in merger and acquisition-related due diligence, and integration planning and delivery

Vendor management

Sound knowledge of built environment legal compliance

Emergency and disaster planning and management skills

Proficient in Microsoft Office applications, especially Excel, PowerPoint, Word, and Teams

Strong verbal and written communication skills to lead discussion and interactions successfully

Bilingual/multi-lingual desirable

People at AVEVA

We’re focused on the single most important part of AVEVA’s business: our employees. From recruitment and reward to experience and engagement, our partnerships across the business create and enable the conditions for every individual to thrive.

Doing the best we can for our great people requires quick thinking – and big thinking. Our team is as involved in the day-to-day activities affecting the employee experience as we are in the global transformation projects shaping AVEVA’s future. Join us and become part of a diverse and vibrant group that’s striving to make every day at AVEVA even better than the last.

You’ll also be joining an award-winning workplace. AVEVA is Great Place to Work® Certified™ in multiple countries, reflecting the culture our people create every day. Explore our awards and recognition

Find out more: https://www.aveva.com/en/about/careers/

India Benefits include:

Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed d