Senior Operations Manager

Job Summary: The Senior Operations Manager builds and leads the production leadership team , executes the manufacturing strategy , and oversees the daily management system. This role is accountable for the production team’s performance and operational results across all shifts. Key responsibilities include developing and retaining leaders, defining skill requirements, establishing standard work , and partnering closely with HR, Finance, Planning, Maintenance, Engineering, R&D , and Quality.

Essential Functions:

Lead Safety, Quality, and Food Safety as a role model for the entire organization

Lead people development, training, and engagement for production managers , supervisors and team members

Set priorities across a 24-hour period within the value stream to ensure that commitments are achieved and improvements are made

Champion the Bridgetown Performance System initiatives across the organization

Systematically identify, prioritize, and reduce losses through collaborative and data-based root cause analysis; teach and coach others

Serve as a role model for cross-functional partnership and collaboration

Be a leader and change agent to drive out waste in the manufacturing department

Champion and role model mission and values of the o rganization

Employ an active leadership style, spending > 50% of time on production floor

Track, analyze, and report operational performance across all shifts through the daily management system

Leverage technology to deliver better results

Partner cross-functionally to implement changes regarding production capability, tooling, machine replacement and staffing

Develop open lines of communication to engage the team and improve employee morale

Partner with HR to staff, develop, and evaluate production managers

Support new process es and product development

Assure a clean and safe working environment for all employees

Maintain GMP standards and emphasize prevention of potentially hazardous conditions

Actively promote awareness of safety to all employees. Address unsafe acts and unsafe conditions

Manage team objectives, performance reviews, training needs and development plans

Ensure food safety policies and procedures are enforced, and food safety issues are reported, including increased focus on cleaning standards and execution

Knowledge, Skills and Abilities:

5-8 years of relevant food manufacturing experience; including direct supervisory experience; bakery experience preferred

Bachelor’s degree preferred

Strong ability to engage and develop employees and leaders

Proven ability to build effective teams

Ability to communicate and understand work instructions in English

Strong conflict resolution skills and ability to work with others at all levels of o rganization

Proficient at Microsoft Suite

Working Conditions/Physical Factors:

Positions require standing, repetitive movement, bending and twisting, and using hands to handle objects; exposure to sustained noise levels; exposure to a variety of food allergens; working in very hot temperatures; exposure to hazards such as machinery, slippery floors, ladders and powered industrial vehicles. May be required to wear personal protective equipment (PPE). Ability to stand for 85-90% of shift, sometimes up to 12 hours m ust be able to ascend and descend stairways, ladders, and ramps. Must be available for all shifts (24/7 production), including some weekends and holidays. Ability to maintain a flexible work schedule as needed.

Other Duties as Assigned

Job duties may change at management's discretion