(Senior) People Operations Manager

👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️

We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

📝 Overview

Sitemate is scaling fast, and the People function sits right at the centre of it. As we grow, every person who joins us relies on People Operations getting the fundamentals right, from being paid correctly to being set up well on day one.

In this role you'll own the employee lifecycle end-to-end. From someone's first day to their last, you'll run the payroll, systems and programs that shape their experience at Sitemate, including onboarding, performance and engagement cycles, compensation reviews and offboarding. You'll have genuine ownership and a mandate to rebuild what isn't working, using AI and automation so a lean team can support a much bigger company.

Employment:

Salary: AU$100,000 - AU$130,000 (excl. Super)

🔧 Day-to-Day

Own payroll end-to-end across four entities

Manage payroll cut-offs, process starters, leavers and role changes

Answer payroll questions from managers and employees and fix issues before the next run

Run & own onboarding for every new starter: source & provision laptops and equipment, ensure day-one access is complete

Run offboarding, including equipment recovery, access removal and final pay

Keep performance cycles, engagement surveys, compensation reviews and levelling calibrations on schedule

Look after HRIS data quality and reporting

Document our processes so they don't rely on any one person

Find recurring manual tasks and automate them

Maintain and update HR policies across all regions

Coordinate on-sites and People programs

⚡ Challenges

Payroll runs across four entities with different cycles and compliance requirements

Onboarding and offboarding happen weekly with zero room for delays or missing steps

The function needs to scale without adding headcount, which means automating aggressively

Keeping payroll deadlines, program cycles and improvement projects all moving when they land in the same week

✅ Who This Role is For

People who like making things run smoothly and predictably

People who spot manual work and want to automate it

People who are comfortable building process where there isn't one yet

People who want to own the employee lifecycle end to end

🚫 Who This Role is Not For

People looking for an HR business partner or strategy role

People who would rather focus mainly on culture or employee experience programs

People who want to work in a single country with simple compliance

🎯 Skills & Tools

Must Have:

A solid understanding of employment compliance in more than one jurisdiction

A track record of building and documenting processes that scale

Strong attention to detail, especially where pay and compliance are involved

Confidence working with Finance on reconciliations

Clear written communication and good judgement on when to escalate

Ability to manage competing deadlines without dropping the details

Nice to Have:

Experience in a high-growth tech company or scale-up

Hands-on use of AI or automation tools such as Claude, ChatGPT, Zapier or Make

Experience with BambooHR, Rippling, Deel or similar

Exposure to construction, field services or distributed workforces

Experience managing People systems vendors

Experience supporting managers through performance management and employee relations processes

Experience administering statutory and extended leave, including payroll impacts

Experience with Rippling or a similar global HRIS

Essential Tools:

HRIS platforms

Payroll systems across multiple countries

Google Workspace or Microsoft 365

Atlassian

Slack

Spreadsheet tools for reconciliation and reporting

Documentation and knowledge management tools

Bonus Tools:

BambooHR, Rippling, Deel or similar global HRIS platforms

AI automation tools like Claude, ChatGPT, Zapier or Make

Project management tools like Asana, Monday or ClickUp

Airtable

EOR platforms such as Remote or Deel

Survey and engagement platforms

IT asset management systems

🏢 About Sitemate:

Sitemate builds best-in-class software and AI agents for the built world, helping construction, infrastructure and industrial companies work smarter and faster. Our mission is to multiply the engineering power of the built world.

Storm is the #1 data capture agent for the front line of the built world - converting audio, photos and videos into clean structured records.

With conversational support in-app and across SMS, Whatsapp and phone calls, Storm is shifting front line workers from paperwork and clunky digital forms, to natural language and multi-channel data capture.

Our core platforms are Dashpivot (safety, quality and field reporting), Gearbelt (fleet and asset management), Flowsite (no-code integrations), and the Sitemate mobile app for every worker on site.

We have strong product-market fit, generating thousands of new leads per month through word of mouth and organic channels. We are backed by Blackbird, with 200 people across 18+ countries and entities in Australia, the UK, the US and Canada.

Life at Sitemate

At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day.

We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.

We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51.

Our Core Values

Our core values dictate “how we work”. We believe that basic human values such as honesty, trust and integrity are required to simply ‘get in the door’. Our values are designed to help us determine if an already great person, will be a great fit at Sitemate.

Handle with Care: Handle with thought and care, decisions are considered and consciously delivered

Everything Engineered: Everything engineered, intentional, planned and systematic

Quality Certified: Do it well, with attention to detail and accuracy, or don’t do it at all

Fast Tracked: Fast, incremental, and constant delivery of change

High Vis : A high visibility, transparent and open environment

Rain, Hail or Shine: Show up for your team, your customers and yourself

Learn more about our values:

Read:

On Sitemate's Values, Culture and DNA

Listen:

Unleashing your Zilla

On scaling Sitemate, diversity, and culture

What We Offer

Competitive, performance-based remuneration

Equity options - own a piece of what you’re helping to build

20 days paid annual leave , plus sick, carer’s, and compassionate leave

Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)

Learning & Development - professional growth budget and transparent career plans

Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources

Laptop and home office setup budget

Flexible work - a hybrid rhythm, with 2 to 3 days in office depending on the role, 2 WFH each week - with the flexibility to work from anywhere for several weeks a year

Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions

Sydney HQ perks - rooftop garden, wellness centre, showers, and cycle storage in Haymarket

Equal Opportunity

We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.

Learn More About Sitemate

🎧 Podcasts