Senior Product Manager

The Senior Product Manager is responsible for leading product strategy, vision, and roadmap for GHX's core clinical solutions, which help health systems benchmark clinical and procedural spend, optimize product utilization, and support value analysis and physician preference item (PPI) decision-making. This individual will ensure products deliver measurable clinical and financial value to hospitals and health systems. This role requires strong domain expertise in healthcare, clinical analytics, and procedural/surgical supply chain data, along with proven ability to independently break down complex, ambiguous problems into clear milestones and drive them to completion. This role will be reporting to the Director, Product Management and will regularly engage with cross-functional leaders across engineering, clinical strategy, sales, and customer success.

Key Responsibilities

Serve as the technical and clinical domain expert on our clinical suite of solutions while working directly with a variety of stakeholders, both to assist in closing deals and to ensure positive customer experience

Independently break down large, ambiguous problems in the clinical analytics and physician preference item space into milestones and key initiatives, and hold cross-functional stakeholders accountable to target dates

Work closely with internal operations to establish high quality implementation norms with a focus on accelerating time to value for customers

Lead sales, product owners, and engineering team members to develop top-quality products by serving as a leader between customers/sales and engineering, even when problems are technically or clinically complex

Conduct research, including engagement with clinicians, value analysis committees, and supply chain leaders, to identify customer needs and market gaps in category optimization and physician-level analytics

Analyze the competitive landscape and market trends in healthcare clinical analytics and procurement optimization, then define and execute on strategies to be the market leader

Define, drive, and communicate product roadmaps aligned with corporate strategy, cross-portfolio product pod delivery, and new and existing capabilities

Partner closely with Product Pods and engineering delivery teams to prioritize work based on market demands and maximizing benefit to the business

Lead the development of value propositions and sales tools to be used by the sales team

Work closely with marketing and brand on external messaging and naming for the product

Lead cross-functional rollout and go-to-market of products and new feature sets

Train all customer-facing employees on product details, clinical value proposition, and sales techniques

Work with sales and finance to accurately build business cases to forecast and monitor the success of products, and use these measures to drive product strategy

Set and regularly evaluate product pricing using best-in-class pricing strategies

Effectively negotiate for your product through any internal prioritization processes

Ensure legal and regulatory requirements, including healthcare data privacy and security standards, are met, and any risks are mitigated through collaboration with legal

Ability to travel 25-50%

KEY COMPETENCIES

Demonstrated expertise in healthcare, clinical analytics, and procedural/surgical supply chain data, with fluency in physician preference items, value analysis, and provider procurement processes

Proven ability to independently break down complex, ambiguous problems into milestones, tasks, and target dates, and to assign and hold stakeholders accountable, following up as needed

Superior stakeholder communication skills — proactively identifies and mitigates hurdles before they become issues, and effectively translates feedback bidirectionally between technical and clinical/business audiences

Sound decision-making judgment, with the ability to weigh risk versus reward and drive stakeholder groups to a decision even amid disagreement

Strong technical fluency — able to confidently discuss why a system or data model is architected the way it is and what it will take to evolve it

Proven roadmap ownership, using data to drive prioritization and planning of future product iterations

Superior cross-functional collaboration across customers, sales, marketing, operations, development, and suppliers

Ability to work independently with a high degree of organization and attention to detail

Ability to mentor and support the development of more junior product managers

Required Education, Certifications, and Experience

Bachelor's or higher in Business, Computer Science, Engineering, Health Informatics, or a related field.

Minimum of 7 years related work experience, including 4+ years of product management experience.

3+ years of experience in healthcare, clinical analytics, or hospital/health system procurement and supply chain required.

Demonstrated experience developing data or analytics products that solve complex, ambiguous problems.

The compensation for this role is: $149,000 - $191,500

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

#LIAK

• GHX: It's the way you do business in healthcare
• Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

• Disclaimer
• Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not