Senior Staff Software Engineer

Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

As one of the largest EHR companies in the country, Qualifacts offers revolutionary support for behavioral health, human services, and rehabilitative services. The technology and solutions that we provide enhance how our customers deliver quality care, make it possible for them to achieve exceptional outcomes, and improve the lives of the individuals they serve. We draw upon 20 years of experience to inform our products and services, and the result is solutions that empower our customers to achieve interoperability goals, optimize efficiency, improve productivity, and maximize reimbursement.

Qualifacts supports three platforms: CareLogic, Credible, and InSync. The EHR platforms, each uniquely positioned, allow us to serve all segment sizes within the market.

If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!

This position is based in Vadodara, India as a permanent work-from-office role. The standard shift is 11:00 AM to 8:00 PM IST.

Responsibilities for the Sr. Staff Software Engineer

Lead design and development of features within .NET-based healthcare applications

Lead architectural decisions for cloud-native, microservices-based systems ensuring scalability, security, and maintainability

Guide the team on where and how AI can be applied pragmatically to existing workflows

Leverage AI-assisted development tools (e.g., GitHub Copilot, Claude Code) to improve developer productivity and code quality

Collaborate closely with Product Owners to shape requirements, refine technical specifications, and assess feasibility

Independently take ownership of projects, proactively identifying potential risks and driving solutions to completion

Mentor and support lower-level developers, provide code reviews, share best practices, and offer guidance when needed

Drive debugging and performance optimization efforts, identifying and resolving bottlenecks in applications and databases

Work closely with QA, other engineers, and operations to support smooth releases and system stability

Qualifications of the Sr. Staff Software Engineer Tech Lead

12+ years of professional software development experience, including at least 3+ years in technical leadership or architect role.

Exposure to AI agents, orchestration, or workflow driven AI patterns.

Strong architectural and design understanding, ensuring scalability, security, and maintainability

Deep expertise in .NET technologies, including .NET Core, C# and SaaS application development

Experience with front-end technologies, including CSS, JavaScript, jQuery, Angular or React

Proficiency in Microsoft SQL Server, including query optimization and performance tuning.

AWS or Azure experience, including serverless architectures (AWS Lambda, API Gateway, EventBridge)

Advanced debugging and performance optimization skills, with the ability to analyze complex system issues and improve efficiency

Expertise in designing, consuming, and integrating APIs and web services, including RESTful and SOAP APIs

Self-motivated and capable of working independently, taking responsibility for projects and ensuring successful outcomes

Experience deploying and managing applications in AWS, including knowledge of AWS services, architecture, and best practices

Proven experience in Agile/Scrum environments, actively contributing to process improvements and sprint success

Proficiency in HL7 FHIR and healthcare data integration, preferred

Understanding of healthcare compliance regulations and reporting standards, preferred

Knowledge, Skills, and Abilities of the Sr. Staff Software Engineer

Ability to translate business needs into technical solutions, assisting Product Owners in refining requirements and identifying the best approaches

Ability to mentor and guide junior developers, providing technical support and promoting best practices

Strong architectural and design understanding, ensuring scalability, security, and maintainability

Nice to Have

AI or cloud AI certifications (e.g., AWS, Azure, Anthropic) demonstrating practical experience with AI platforms, LLMs, or AI-assisted development.

Prior experience in EHR, behavioral health, or healthcare SaaS.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.