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Ted Britt Auto Group

Service Advisor

Sterling, VA

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Responsibilities

  • Assist customers with their vehicle service needs from check-in to delivery.
  • Provide accurate cost estimates and repair recommendations.
  • Coordinate repairs with technicians and communicate updates to customers.
  • Review completed work and ensure customer satisfaction.
  • Promote additional maintenance services and maintain profitability goals.

Qualifications

  • High school diploma or equivalent required; associate degree preferred.
  • Minimum 2 years of experience as an Automotive Service Advisor or similar customer service role.
  • Strong knowledge of vehicle systems, maintenance, and repair processes.
  • Proficiency in dealership management systems (Reynolds preferred).
  • Excellent communication, organizational, and multitasking skills.
  • Ability to build trust and rapport with customers and technicians.
  • Proficient in Microsoft Office and general computer applications.
  • Valid driver’s license with a clean driving record.
  • Professional appearance and positive attitude.

Compensation & Benefits

  • Competitive base pay plus commission opportunities
  • Medical, Dental, and Vision Insurance
  • LegalShield Coverage
  • Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
  • 401(k) with Employer Match
  • Paid Sick Leave, Vacation, and Holidays
  • Ongoing training and professional development
  • Employee discounts on vehicles, parts, and services

#ID26 #Chevy

Original posting on Ted Britt Auto Group's site ↗

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Service Advisor – Ted Britt Auto Group · Sterling | hirly.me