Infosys
Service Delivery Manager
Pune, India
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hirly's read of this role
- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 27 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Job Summary
We are seeking a proactive and skilled Delivery Manager with a good understanding of IT network and telecommunications infrastructure, and project management to oversee the lifecycle of demand requests (DMND) within our Site Infrastructure team, focusing on technical integration/migration projects.
Responsibilities
Key Responsibilities:
DMND Lifecycle Management:
o Oversee integration/migration projects for Network (LAN/WAN/WIFI/IoT) and Telephony infrastructures throughout the entire DMND lifecycle.
o Close knowledge of the business
o Gather client requirements.
o Qualify client needs.
o Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert.
o Submit project quotes to the client.
o Construct project plans with all stakeholders.
o Place orders with various suppliers.
o Follow up on actions with project contributors.
o Provide client reporting.
o Monitor project budget.
o Implement the technical solution with the Managed Service Provider (MSP).
o Ensure handover to MSP support teams.
Technical requirements
Key Responsibilities:
DMND Lifecycle Management:
o Oversee integration/migration projects for Network (LAN/WAN/WIFI/IoT) and Telephony infrastructures throughout the entire DMND lifecycle.
o Close knowledge of the business
o Gather client requirements.
o Qualify client needs.
o Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert.
o Submit project quotes to the client.
o Construct project plans with all stakeholders.
o Place orders with various suppliers.
o Follow up on actions with project contributors.
o Provide client reporting.
o Monitor project budget.
o Implement the technical solution with the Managed Service Provider (MSP).
o Ensure handover to MSP support teams.
Education
Bachelor of Engineering,Bachelor Of Technology
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