Sprymethods
Service Desk Support
Quantico, VA
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hirly's read of this role
- Role family
- Customer support
- Seniority
- Mid level
- Stated salary
- $70,000 – $74,000 per year
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 2 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Who We’re Looking For (Position Overview):
Spry is seeking a Service Desk Support Sr to join our team in Quantico, VA. We are looking for someone with experience providing technical support to end-users, managing helpdesk operations, troubleshooting IT issues, and ensuring high levels of user satisfaction. This also includes tracking and resolving IT incidents and service requests. Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments.
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