Service Manager

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in cooling water, wastewater, pretreatment/RO, and wastewater operations. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.

What’s in it For You:

The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments

The ability to make an impact with a company that is passionate about your career development

Paid training held in the field and at Nalco Water Headquarters in Naperville, IL

Enjoy a flexible, independent work environment

Receive a non-decaled company vehicle for business and personal use

Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

What you’ll do:

Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.

Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities

Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings.

Manage and can complete daily operations of site personnel, chemistry, reporting, budget and maintenance programs

Maintains establish relationships with Key Contacts

Can perform most of the positions managed. Can troubleshoot systems, maintain inventory management, and perform system audits

Communicate, report and resolve issues with minimal support from Operations Management team

Position Details:

Candidate must reside within or is commutable to Beaumont, TX

Overnight travel up to 5%

Minimum Qualifications:

Associate’s degree

5 years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.

Possess a valid driver's license and acceptable Motor Vehicle Record

Immigration sponsorship is not available for this role

Physical Requirements

Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Ability to perform essential functions of the job, with or without reasonable accommodation

Preferred Qualifications

Proven track record in data center construction, startup, and operational support.

Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.

Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders

Experience working in a startup or fast-paced environment is a plus.

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Annual or Hourly Compensation Range

• The total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
• Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.