Service Site Manager

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

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At ABB, we are dedicated to addressing global challenges through innovation, sustainability, and digital transformation. As a Resident Service Site Manager, you will play a critical role in keeping vital industrial operations running at peak performance, directly contributing to the reliability of a major LNG facility. Under the direction of the Systems Service Leader, the Resident Service Site Manager works to ensure ABB systems operational stability on site. Duties include but are not limited to system optimization, emergency troubleshooting, and maintenance activities lead, for ABB Medium Voltage (MV) drives and motors.

This role is based full-time at a customer LNG facility in Portland, Texas. where the Site Manager / ABB Resident Representative is responsible for overseeing and coordinating the customer-ABB service requests, directing the diagnosis and resolution of technical issues, and ensuring that the ABB system operates at a high level of system reliability and customer satisfaction. This role emphasizes planning, supervision of technical operations and hands-on emergency activities.

In this capacity, the Site Manager serves as the primary ABB representative, fostering strong customer relationships, ensuring alignment with contractual and operational objectives, and guiding customer maintenance personnel in the operations of advanced medium voltage drive technologies.

Location: Portland, Texas, USA (Onsite Resident – LNG Facility)

Work Schedule: Rotational shift – 7 days on site, 12 hours shifts / 7 days off site

The work model for the role is : Onsite

This role is contributing to the Motion Service division in the US.

You will be mainly accountable for:

Take ownership of the performance and reliability of ABB Medium Voltage (MV) drives and motors installed at the facility.

Act as the main point of contact between the Customer and ABB. Lead maintenance and troubleshooting of ABB equipment and diagnose complex technical challenges to deliver effective and timely solutions

Partner closely with the customer to plan and execute maintenance strategies, including outage planning and support. Provide expert recommendations on spare parts, system improvements, and long-term reliability

Communicate effectively with customers, vendors, and all organizational levels, including senior management. Act as a trusted advisor, sharing knowledge, coaching others, and strengthening customer relationships

Deliver clear, high-quality service reports and maintain strong communication across all stakeholders

Requirements:

Bachelor’s degree in electrical, mechanical or technical engineering field with a minimum of 5 years of relevant experience

Valid driver’s license

Authorization to work in the United States

Ability to communicate with all Level in the organization, from field technicians to senior management

Preferred:

Previous site management experience

Experience with Medium Voltage drives and power electronics

Knowledge of motors, transformers, switchgear, and industrial communication protocols

Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation

Work Environment & Physical Requirements

You will work in a dynamic industrial setting where no two days are the same. This role involves hands-on interaction with advanced equipment and may include working at heights, in varying weather conditions, and around energized systems. Safety, awareness, and professionalism are essential at all times.

Location & Commitment

Based full-time at a customer LNG facility in Portland, Texas

Relocation (or residence within 30-minute commuting distance) required

Rotational schedule: 7 consecutive 12-hour shifts followed by equivalent time off (7/7 rotation schedule)

Why ABB?

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Ready to Make an Impact?

If you’re a hands-on engineer who thrives on solving complex challenges and wants to be part of a global technology leader, we’d love to hear from you. Join ABB and help drive the future of energy and industry.

More about us:

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

Choice between two dental plan options: Core and Core Plus

Vision benefit

Company paid life insurance (2X base pay)

Company paid AD&D (1X base pay)

Voluntary life and AD&D – 100% employee paid up to maximums

Short Term Disability – up to 26 weeks – Company paid

Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

Parental Leave – up to 6 weeks

Employee Assistance Program

Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

Employee discount program

Retirement

401k Savings Plan with Company Contributions

Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.