Service Technician (Tainan)

Interested in working with advanced warehouse automation systems? We currently have a fantastic opportunity for Service Technician at Tainan site - Night Shift duties applicable (Dematic Taiwan). Fresh graduates with a degree or diploma in Electrical/ Mechanical, Mechatronics, or related Engineering disciplines are welcome to apply. Find out more below!

We offer:

About Dematic

Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.

Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.

Why Join Us?

Interested in working with advanced warehouse automation systems? As a Service Technician, you will perform preventive and corrective maintenance on automated systems such as ASRS, order fulfilment, and sortation solutions to ensure reliable operations. Working closely with the service team, you will troubleshoot equipment faults, support system performance, and help maintain a safe and efficient working environment. If you enjoy hands‑on technical work and solving equipment issues in a fast‑paced automation environment, join our dynamic team in Taiwan today!

Tasks and Qualifications:

What you will be doing:

Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems.

Communicate effectively with all Dematic team members including Service Manager, Maintenance Supervisor and Engineers

Maintain effective working relationships with all Dematic team members.

Resolve within a reasonable time any equipment faults and ensure quality of work.

Report faults in a timely manner to your Service Manager

Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace.

Correct utilisation of appropriate personal protective equipment.

Compliance with workplace policies and procedures for risk identification, risk assessment and risk control.

Active participation in activities associated with the management of workplace health and safety.

Ensure all paperwork is completed and submitted on time and correct.

Actively participate in a safe working culture.

Inspect completed work to check that repairs have been completed correctly and that machinery and equipment conform to specifications and safety standards.

Complete all allocated tasks assigned by Service Manager.

What we are looking for

Required Skills and Competencies:

Experience in computerised maintenance systems

Experience in pneumatic/hydraulic systems

PLC experience in Siemens S7 and SCADA WIN CC will be beneficial

Ability to read and interpret electrical and mechanical drawings.

Understanding of OH&S requirements.

Ability to work in isolation, make decisions and be results driven

Ability to develop and maintain effective on-going relationships

Good customer-focused mindset and management skills

Excellent verbal, written and inter-personal communication skills

Great team player and able to work collaboratively

Ability to think outside of the box when solving problems

Experience Desired:

Tertiary education (Degree) or Diploma in areas of Electrical / Mechanical / Electromechanical Engineering

2-3 years’ of service experience in control engineering / industrial automation (conveyors) / maintenance of plant/machinery/material handling equipment is advantage.

Open to fresh graduates with relevant degrees.

General good attitude and workplace behaviour

Open to night shift duties.