ServiceNow Senior Analyst - TPRM Developer

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Job Title:Senior ServiceNow Developer – Third-Party Risk Management (TPRM)

Corporate Title: Analyst

Experience-5-8 years

Location- Bangalore

Job Summary

We are looking for a Senior ServiceNow Developer with strong expertise in Integrated Risk Management (IRM) / Third-Party Risk Management (TPRM) to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have hands-on experience configuring TPRM applications, developing custom workflows, integrations, and automating third-party risk processes while collaborating with business stakeholders and architects.

Key Responsibilities

• •Design, develop, and maintain ServiceNow IRM/TPRM solutions.
• •Configure Third-Party Risk Management, Vendor Risk Management, Risk Assessments, and Issue Management.
• •Develop custom applications, workflows, Flow Designer flows, business rules, UI Policies, Client Scripts, Script Includes, and Scheduled Jobs.
• •Configure Assessment Designer, questionnaires, risk scoring methodologies, and remediation workflows.
• •Build integrations with enterprise applications using REST, SOAP, IntegrationHub, and MID Server.
• •Integrate external vendor risk platforms (SecurityScorecard, BitSight, OneTrust, Archer, etc.) where required.
• •Customize Service Portal/Employee Center experiences related to vendor onboarding and assessments.
• •Develop reports, dashboards, and Performance Analytics indicators.
• •Participate in solution design, code reviews, and technical governance.
• •Optimize platform performance and troubleshoot production issues.
• •Support upgrades, patching, and release management.
• •Mentor junior developers and establish development best practices.
• •Collaborate with architects, business analysts, security, procurement, and compliance teams.

Required Technical Skills

ServiceNow

• •Third-Party Risk Management (TPRM)
• •Integrated Risk Management (IRM)
• •Vendor Risk Management (VRM)
• •Risk Management
• •Policy & Compliance
• •Assessment Designer
• •Service Catalog
• •Flow Designer
• •IntegrationHub
• •Performance Analytics
• •Reporting & Dashboards
• •Employee Center/Service Portal

Development

• •JavaScript
• •Glide APIs
• •Script Includes
• •Business Rules
• •Client Scripts
• •UI Policies
• •UI Actions
• •ACLs
• •Scheduled Jobs
• •Notifications
• •Email Scripts
• •Transform Maps
• •Import Sets
• •ATF (Automated Test Framework)

Integrations

• •REST APIs
• •SOAP Web Services
• •OAuth
• •JSON/XML
• •IntegrationHub Spokes
• •MID Server

TPRM Functional Knowledge

• •Third-party onboarding
• •Due diligence
• •Risk assessments
• •Inherent and residual risk calculations
• •Vendor questionnaires
• •Risk scoring models
• •Issue and remediation management
• •Exception management
• •Continuous monitoring
• •Vendor offboarding
• •Regulatory compliance

Experience

• •6–10+ years of ServiceNow development experience.
• •3–5+ years implementing ServiceNow IRM/TPRM solutions.
• •Experience with end-to-end TPRM lifecycle implementations.
• •Strong experience with integrations and platform customization.
• •Experience working in Agile/Scrum environments.

Preferred Qualifications

• •Bachelor’s degree in Computer Science, Information Technology, or related field.
• •ServiceNow Certified System Administrator (CSA).
• •ServiceNow Certified Application Developer (CAD).
• •ServiceNow Certified Implementation Specialist – IRM (preferred).
• •ITIL Foundation Certification.
• •Agile/Scrum certification is an advantage.

Preferred Industry Knowledge

• •Banking & Financial Services
• •Healthcare
• •Manufacturing
• •Retail
• •Pharmaceutical
• •Insurance

Nice to Have

• •CMDB and Service Graph knowledge.
• •Discovery and IntegrationHub experience.
• •ServiceNow Performance Analytics.

Key Competencies

• •Strong problem-solving and analytical skills.
• •Excellent JavaScript and ServiceNow scripting expertise.
• •Solution design and technical leadership.
• •Strong communication and stakeholder management.
• •Ability to mentor developers and perform code reviews.
• •Experience delivering enterprise-scale ServiceNow implementations.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.