ServiceNow Senior Software Engineer - CSM + Service Portal

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a ServiceNow Senior Software Engineer – CSM & Service Portal based in India.

We are seeking an experienced ServiceNow Senior Software Engineer specializing in Customer Service Management (CSM) and Service Portal to lead and deliver complex enterprise-level solutions. In this role, you will drive the design, development, configuration, and integration of ServiceNow applications to address diverse business needs. You will work closely with customers, technical stakeholders, and engineering teams to translate functional requirements into scalable, high-quality technical solutions. Beyond hands-on development, you will provide technical guidance, mentor fellow engineers, and promote best practices across projects. You will also contribute to platform integrations, workflow optimization, and the continuous improvement of enterprise service experiences. This is an opportunity to work on challenging global projects while expanding your expertise within the evolving ServiceNow ecosystem.