ServiceNow Sr. Developer / Tech Lead

Description

Centennial Technologies is seeking a ServiceNow Senior Developer / Technical Lead to support the design, development, and implementation of ServiceNow solutions for federal clients. This role serves as a hands-on technical leader , responsible for guiding development efforts, ensuring best practices, and delivering scalable, high-quality ServiceNow capabilities.

Unlike an Architect, this role is execution-focused , with responsibility for solution implementation, team guidance, and technical quality , rather than enterprise-wide architecture ownership.

Requirements

• •Lead the design and development of ServiceNow solutions across modules such as ITSM, ITOM, CSM, HRSD, or custom applications
• •Translate business and functional requirements into technical solutions and platform configurations
• •Serve as a technical lead for development teams , providing guidance, mentorship, and code reviews
• •Develop and customize ServiceNow applications using: Business Rules, Script Includes, UI Policies, Client Scripts, Flow Designer, IntegrationHub, and Automation workflows
• •Support integration efforts with external systems via REST/SOAP APIs, MID Server, and third-party tools
• •Ensure adherence to ServiceNow best practices , coding standards, and platform governance
• •Participate in Agile/Scrum ceremonies , sprint planning, and backlog refinement
• •Troubleshoot and resolve complex technical issues across the platform
• •Collaborate with architects and stakeholders to align solutions with overall platform strategy
• •Support testing activities , including unit testing, system testing, and deployment validation
• •Contribute to documentation , including technical design documents and implementation guides

Required Qualifications

• •5–8+ years of experience in ServiceNow development and implementation
• •Strong hands-on experience with: JavaScript, Glide API, ServiceNow scripting, Core ServiceNow modules, (ITSM required; others preferred)
• •Experience developing custom applications and workflows on the ServiceNow platform
• •Proven ability to lead development efforts or serve as a technical point of contact
• •Experience with integrations (REST, SOAP, APIs, MID Server)
• •Familiarity with Agile development methodologies
• •Strong problem-solving skills and ability to work in a fast-paced environment
• •Excellent communication skills with both technical and non-technical stakeholders

Preferred Qualifications

• •Experience with additional ServiceNow modules such as: ITOM, CSM, HRSD, SecOps, GRC
• •Experience in federal or public sector environments
• •Familiarity with platform upgrades, releases, and instance management
• •Exposure to DevOps/DevSecOps practices within ServiceNow delivery
• •Experience mentoring junior developers or leading small teams

Certifications

• •ServiceNow Certified System Administrator ( required )
• •ServiceNow Certified application Developer ( preferred )
• •Additional ServiceNow certifications (e.g., ITSM, ITOM, CSM) are a plus

Clearance Requirements

• •U.S. Citizenship required
• •Ability to obtain and maintain a Public Trust Clearance

Education

Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)

Work Conditions

• •Location: Hybrid – At least 4 days onsite in Tysons Corner, VA.
• •Job Type: Full-time

Benefits and Perks

• •Medical and Vision Insurance – Centennial covers 80% of employee and family premium costs, making high-quality healthcare affordable for you and your loved ones.
• •Dental Insurance – 100% employer-paid coverage for employees.
• •Short-Term and Long-Term Disability Insurance – Fully employer-paid, providing financial security and peace of mind.
• •Life Insurance – Company-paid coverage to support you and your family.
• •401(k) Retirement Plan with Employer Match – A competitive 401(k) retirement plan with employer matching to support your long-term financial goals.
• •Paid Time Off & Federal Holidays – A generous paid time off program and 11 paid federal holidays that support balance, flexibility, and time to recharge.
• •Metro Reimbursement – Transportation benefits to help offset commuting costs and make getting to work easier and more affordable.

Centennial offers a highly competitive benefits package that protects your family, rewards your future, and supports your work-life balance.

Work Environment and Culture

• •Collaborative, respectful, and inclusive culture.
• •Direct access to leadership and decision-makers.
• •Opportunity to work on high-impact federal modernization programs.
• •Recognition programs for outstanding performance and innovation.

Technology and Innovation

• •Exposure to cutting-edge technologies (AI, cloud, data, automation, cybersecurity).
• •Opportunities to contribute to proprietary platforms and innovation labs.
• •Modern tools and environments that support productivity and creativity.

Why Employees Love Working at Centennial

• •Small business agility with enterprise-level impact.
• •Your ideas are heard and implemented.
• •You see the real-world impact of your work in government programs that matter.
• •Strong values: professionalism, focus, integrity, trust, innovativeness, and excellence.

Equal Opportunity Employer:

Centennial is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.