Shift Lead, Kitchen - HRC Orlando

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Basic functions of the Kitchen Supervisor include:

• •Perform opening & closing duties for the kitchen
• •Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe
• •Monitor food cost using established methods to meet goals
• •Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation
• •Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift
• •Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift)
• •Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards
• •Train and validate new staff members according to company training standards
• •Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner
• •Perform employee task such as preparation of all recipes to ensure quality of the product
• •Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists
• •Ensure employees follow safety, sanitation and security procedures
• •Provide Kitchen employees with verbal recognition, direction and support
• •Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures
• •Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management
• •Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen
• •Communicate regularly with KM regarding Issues and suggestions related to product, people and performance
• •Fulfill all daily and weekly tasks according to assigned areas of responsibility
• •Performing duties which require bending & reaching
• •Lifting & transporting containers, dish racks, and trashcans
• •Maintaining a well-groomed appearance ("having a plan")
• •Following all uniform guidelines
• •Practicing all safety & sanitation standards
• •Recycling products, where possible
• •Remaining calm in a hectic, fast-paced atmosphere
• •Demonstrating a high level of organization, attention-to-detail and a sense of-urgency
• •Displaying a positive and outwardly friendly attitude toward guests and co­workers
• •Maintaining HRC's 5 core Values and Mission Statement