Telos

Shift Supervisor - Carter House

Orem, UT

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Job Description: Shift Supervisor (Carter House)

Reports To: Lead Supervisor

Hourly, Exempt, At-Will Employee

Benefits: Eligible

The supervisor creates and maintains a safe, learning environment for employees and students at Telos. They work with the Lead Supervisor to complete administrative duties as well as special assignments. Their duties are listed below, but are not limited to:

Duties:

Training mentors and supervisors to be more efficient and to better connect with the students
Gaining a knowledge of program details, protocols and routines
Conducting one-on-one trainings with each staff on shift at least once per shift
Teaching and training mentors to advance
Supervising mentors and students
Generating and maintaining emotional safety
Building relationships and looking for ways to create teamwork
Completing accurate, timely documentation of staff logs, daily incident reports, communication logs and as needed documentation
Relaying information about previous shifts to current shifts
Following up on assigned tasks and documenting on HQ (online company database)
Reading books from the Telos reading list
Completing certifications assigned, including but not limited to: first aid, CPR, food handler’s permit, tuberculosis test, restraint training, suicide prevention and infection control, and general / specialty competencies
Working with the Lead Supervisor for administrative and special assignments · Attending treatment team on a regular basis and all other required meetings/conferences

Requirements

Qualifications:

Ideal for former athletes, coaches, military personnel, or those comfortable with confrontation and de-escalation
Requires strong presence, emotional control, and ability to influence behavior in real time
Exceptional relationship skills
Timely, dependable, reliable
Ability to hold appropriate boundaries.
Ability to receive and carry out instruction.
Genuine care and concern for others
Drivers license
Can pass a BCI
College education preferred

Original posting on Telos's site ↗

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