Simple Production Supervisor

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Lead and Grow with Us!

Simple is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.

About Simple

Simple is redefining healthcare linen services through a customer-centric, white-glove approach to linen and garment rental solutions. Backed by NOVO Health Services , an industry leader in healthcare linen management, Simple provides premium linen programs designed specifically for healthcare clinics and outpatient facilities.

Operating from TRSA and HLAC accredited facilities, Simple maintains the highest standards of safety, infection prevention, quality, and inventory management. As one of the fastest-growing divisions within NOVO Health Services , Simple offers employees the opportunity to make an immediate impact in a dynamic and rapidly expanding organization.

Simple is seeking a hands-on Production Supervisor to lead daily plant operations at our Louisville facility, driving performance across safety, quality, productivity, and customer service.

This role is responsible for supervising production associates and Team Leaders, ensuring efficient workflow, regulatory and infection-control compliance, and consistent service delivery to our healthcare partners. The Production Supervisor partners closely with Maintenance/Engineering, Customer Relationship Management (CRM), Distribution, Soil, and Clean Side teams to resolve operational challenges and keep production on schedule.

The ideal candidate is a strong floor leader who thrives in a fast-paced, high-volume environment, develops and holds teams accountable, and is comfortable working flexible hours to meet business needs.

Key Responsibilities

Operations & Production

Supervise daily production activities to ensure operational goals for safety, quality, productivity, and customer service are achieved

Monitor production flow, staffing levels, equipment utilization, and labor hours to achieve established productivity and PPOH targets

Ensure production schedules are completed on time and customer requirements are met

Coordinate with Maintenance/Engineering regarding equipment issues, downtime, preventive maintenance needs, and production priorities

Work closely with Customer Relationship Management (CRM), Distribution, Soil, Clean Side, and other departments to resolve operational and customer-related issues

Monitor employee attendance, breaks, overtime, staffing, and work assignments to maintain appropriate labor utilization

Assist other departments during periods of high volume, staffing shortages, equipment downtime, or other operational needs

Leadership & Team Development

Lead, coach, and develop production employees and Team Leaders while maintaining accountability for performance and workplace standards

Conduct shift-start meetings and communicate daily expectations, safety topics, production goals, quality concerns, and operational priorities

Ensure employees are properly trained and follow established Standard Operating Procedures (SOPs)

Assist with employee onboarding, training, cross-training, and development

Assist management with employee performance evaluations, coaching, counseling, and corrective-action documentation

Safety & Compliance

Ensure compliance with infection prevention, hygiene, OSHA, safety, and company policies and procedures

Conduct regular production floor inspections to identify safety hazards, quality concerns, bottlenecks, and operational opportunities

Maintain a clean, organized, and safe production environment in accordance with established housekeeping and infection-control standards

Participate in safety, quality, infection-control, and operational audits

Quality & Performance

Monitor linen quality throughout the production process, including proper sorting, washing, drying, finishing, folding, and preparation for shipment

Investigate production, quality, or safety issues and implement appropriate corrective actions

Ensure accurate completion of production reports, productivity data, downtime documentation, and other required operational records

Support continuous improvement initiatives designed to increase productivity, reduce waste, improve linen quality, and control operating costs

Recommend improvements to production processes, workflow, staffing, equipment utilization, and workplace organization

Support inventory control and linen management initiatives as needed

Administrative & Support Functions

Participate in production meetings and provide updates regarding productivity, staffing, quality, downtime, and operational challenges

Escalate significant safety, quality, staffing, equipment, or customer-service concerns to the Operations Manager or General Manager as appropriate

Support special projects and customer requirements as assigned by management

Perform other duties as assigned based on business and operational needs

Qualifications

Required

High School Diploma or GED required

Previous supervisory or leadership experience in a production, manufacturing, laundry, warehouse, or similar high-volume operational environment

Demonstrated ability to supervise and motivate employees in a fast-paced production environment

Ability to understand and manage production goals, labor utilization, productivity metrics, and operational performance

Strong knowledge of workplace safety practices and ability to enforce company safety policies

Strong communication, organizational, problem-solving, and decision-making skills

Ability to manage multiple priorities and respond effectively to changing production requirements

Ability to document incidents, performance issues, production results, and corrective actions accurately

Basic computer skills, including the ability to use email, spreadsheets, production systems, and other company software

Preferred

Associate's or Bachelor's degree in Business, Operations Management, Industrial Engineering, Manufacturing, or a related field

Two or more years of supervisory experience in an industrial or healthcare laundry environment

Experience supervising high-volume production operations

Knowledge of healthcare linen processing, infection-control requirements, and hygienic laundry practices

Familiarity with production KPIs such as PPOH, labor cost, overtime, rewash, reject rates, quality performance, and on-time completion

Experience with Lean Manufacturing, 5S, Six Sigma, continuous improvement, or similar operational excellence methodologies

Experience conducting safety and quality audits and implementing corrective actions

Experience with automated laundry equipment, production tracking systems, or laundry management software

Bilingual English/Spanish communication skills preferred

Key Competencies

Strong leadership presence with demonstrated ability to develop teams, drive accountability, and maintain a culture focused on safety, quality, productivity, and customer service

Proven ability to supervise and motivate employees in a fast-paced production environment

Strong problem-solving, organizational, and decision-making skills

Ability to manage multipl