Slab Gallery Manager

Slab Gallery Manager

• OVERVIEW
• Starting wage is based on several factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits.

The Slab Gallery Manager is responsible for overseeing the daily operations of the slab gallery, ensuring exceptional customer experience while maintaining accurate inventory, operational efficiency, and a safe, organized showroom. This role leads the gallery team, partners with sales and operations, and ensures customers receive expert guidance throughout the slab selection process.

The ideal candidate is a customer-focused leader with strong organizational skills, experience managing inventory, and the ability to build relationships with homeowners, designers, builders, and internal teams.

Essential Responsibilities

Gallery Operations

Manage the day-to-day operations of the slab gallery to ensure a clean, organized, and welcoming environment.

Ensure all slabs are properly displayed, labeled, and easily accessible for customer viewing.

Maintain showroom appearance and merchandising standards that reflect the company's brand.

Monitor gallery traffic and staffing levels to provide excellent customer service.

Demonstrate efficient and safe operation of overhead cranes, forklift, and material-handling equipment to support slab movement, storage, display, and customer selection activities.

Customer Experience

Welcome and assist homeowners, designers, builders, fabricators, and contractors during slab selection appointments.

Provide product knowledge and educate customers on natural and engineered stone characteristics, finishes, and applications.

Coordinate slab holds, releases, and customer selections in accordance with company policies.

Resolve customer concerns professionally and escalate issues when appropriate.

Team Leadership

Hire, train, coach, and develop gallery team members.

Schedule staff to meet business demands while managing labor costs.

Conduct regular performance discussions and provide ongoing feedback.

Foster a positive, collaborative, and customer-focused work environment.

Inventory Management

Maintain accurate slab inventory within company systems.

Coordinate incoming slab deliveries and placement within the gallery.

Monitor damaged, discontinued, or slow-moving inventory and communicate with purchasing and operations.

Conduct routine inventory audits to ensure accuracy.

Cross-Functional Collaboration

Partner with Sales, Scheduling, Purchasing, Fabrication, and Operations teams to ensure seamless customer experience.

Communicate inventory availability and special-order timelines.

Assist with resolving inventory discrepancies and customer order issues.

Safety & Compliance

Promote a culture of safety throughout the gallery.

Ensure compliance with OSHA regulations and company safety procedures.

Maintain equipment inspections and safe material handling practices.

Keep aisles, displays, and work areas free of hazards.

Qualifications

Required

High school diploma or equivalent.

3+ years of retail, showroom, warehouse, or operations management experience.

2+ years of leadership or supervisory experience.

Strong customer service and relationship-building skills.

Excellent communication and organizational abilities.

Experience managing multiple priorities in a fast-paced environment.

Proficiency with Microsoft Office and inventory management software.

Preferred

Bachelor’s degree in business, Management, or related field.

Experience in stone, countertop, flooring, cabinetry, building materials, or home improvement industry.

Experience with ERP or CRM systems.

Forklift certification or willingness to obtain certification.

Key Competencies

Customer Focus

Leadership & Team Development

Inventory Management

Operational Excellence

Problem Solving

Organization & Time Management

Attention to Detail

Communication

Conflict Resolution

Collaboration

Decision Making

Adaptability

• WORK LOCATION
• Onsite – In order to fulfill responsibilities of the Administrative Support Specialist position, this job is required to work in a specific Construction Resources manufacturing, production, or office environment.

Additional details will be provided during the interview process.

• EEO
• At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

• PHYSICAL DEMANDS
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• POSTION TYPE/EXPECTED HOURS OF WORK
• This is a full-time position that requires overtime as business needs dictate.

• OTHER DUTIES
• Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

• BENEFITS
• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

• EEO
• At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

• PHYSICAL DEMANDS
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• POSITION TYPE/EXPECTED HOURS OF WORK
• This is a full-time position that requires overtime as business needs dictate.

• OTHER DUTIES
• Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

• PRIVACY NOTICE
• We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collectio