Social Media Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Social Media Manager

Location: Manila, Philippines

About the role:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation?

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.

We are currently looking to hire a Social Media Manager with 4+ year's brand experience to manage social networks for client based on our client site. This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client.

The Social Media Manager will be responsible for owning, implementing and iteratively improving the clients Global social media strategy – including audience acquisition, Tone of Voice, original format development, content commissioning, planning, scheduling and optimisation. You will provide strategic recommendations and input every step of the way from campaign, proposition and format development, channel and influencer selection, publishing plans, optimisation, paid amplification, measurement and evaluation.

The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.

What you will be doing:

A Social Media Manager will act as the liaison between an organization and its audience . They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms such as Instagram, Facebook, YT, Pinterest, Google) to build brand presence and trust, both online and in-person.

The job requires engaging audiences on a variety of outlets including online forums, social media platforms, in-person groups, and more to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand.

As a Social Media Manager, all your messaging, content, and crisis management across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community.

PR - managing and extending a brand's audience. You will engage with all kinds of press -- both positive and negative -- generated.

Voice of consumer analysis

Prepare Analytical reports + make suggestions

Capture trending moments on the Internet and social channels

Adept with Influencer Marketing

Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.

This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills within 140 characters.

What you need to be great in this role:

Social Media Savvy – knows how to build online communities, engage with customers

Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others

Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage)

Ability to create Content – from reels, to snaps, google pages, LinkedIn page etc

Role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.

The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage.

Passion for and inquisitive about AI and new technologies

Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Soft skills :

Super prompt to reply

Proactive in responses online and to the client

Confident

Req ID: 18675

#LI-Hybrid #LI-D1

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.