Software Development Engineer II, AWS WorkSpaces, AWS WorkSpaces Control Plane Backend

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Are you excited about building cloud desktop experiences used by organizations worldwide? Amazon WorkSpaces delivers fully managed Desktop-as-a-Service (DaaS) solutions from the AWS Cloud enabling customers to provision secure high-quality cloud desktops accessible from any device. Our team tackles complex distributed systems challenges to bring a native desktop experience to modern form factors while making provisioning and management simple and cost-effective for IT administrators.

As a Software Development Engineer on the WorkSpaces team you will own features end-to-end from design through development, testing, deployment, and operations. You will work closely with senior technical leaders within the team and across AWS contributing to platform services system-level components and the layers in between. If you enjoy solving meaningful technical problems in scalable systems and care about the real-world impact your software has on customers this is the role for you.

Key Responsibilities

• •Design implement test and deploy software features across the full development lifecycle for Amazon WorkSpaces producing high-quality maintainable code that others on the team can extend.
• •Collaborate with senior engineers product managers and cross-functional partners across AWS to define technical solutions that address customer needs and align with long-term architectural strategy.
• •Identify root causes of operational issues and drive permanent fixes that continuously improve system reliability and performance.
• •Coach other engineers through code reviews and design discussions sharing knowledge that raises the technical bar across the team.
• •Evaluate new technologies and approaches recommending adoption where appropriate to improve scalability security or developer productivity within the WorkSpaces platform.

• Key job responsibilities
• - Design, implement, test, and deploy software features across the full development lifecycle for Amazon WorkSpaces, producing high-quality, maintainable code that others on the team can extend.
• - Collaborate with senior engineers, product managers, and cross-functional partners across AWS to define technical solutions that address customer needs and align with long-term architectural strategy.
• - Identify root causes of operational issues and drive permanent fixes that continuously improve system reliability and performance.
• - Coach other engineers through code reviews and design discussions, sharing knowledge that raises the technical bar across the team.
• - Evaluate new technologies and approaches, recommending adoption where appropriate to improve scalability, security, or developer productivity within the WorkSpaces platform.

• A day in the life
• You start your morning reviewing deployment metrics from a feature you shipped earlier in the week then join a design discussion with teammates about a new provisioning workflow. After lunch you pair with a colleague on a tricky integration test provide feedback on a code review and wrap up by documenting an architectural decision for the team wiki. Your work spans the full stack and you regularly interact with product managers and partner teams to ensure what you build solves real customer problems.

• About the team
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• - 3+ years of non-internship professional software development experience
• - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• - Experience programming with at least one software programming language

Preferred qualifications

• - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• - Bachelor's degree in computer science or equivalent
• - Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, B