Software Production Management & Reliability Engineer

We are seeking a Lead Software Product Management and Reliability Engineer to provide production operational onsite coverage in London for the Fixed Income Interest Rates business across EMEA, covering critical electronic platforms including but not limited to eQuote, EOS, DeltaGrab, STP, Market Data & Connectivity associated with pricing, quoting, execution and post-trade workflows.

The position supports the trading desk across Bonds, Swaps and Repo products, be responsible for incident & problem management, production stability, observability, externally market driven readiness and SRE initiatives.

The Fixed Income Rates Trading Production Management team, which is part of Reliability and Production Engineering team, provides direct day to day support and integration services for the firm's Rates business on various platforms.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for overseeing the production environment, ensuring the operational reliability of deployed software, and implementing strategies to optimize performance and minimize downtime.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• •Members of the team provide day to day support for the core system infrastructure.
• •This role will include troubleshooting of application issues and other operational activities for supported systems and directly interfacing with Traders, Strats and Operations teams.
• •Set the technical direction and vision for the software production management and reliability engineering team.
• •Drive projects to optimize system performance, scalability, and reliability.
• •Define standards and best practices for production operations and incident management.
• •Establish and maintain relationships with vendors and industry partners to leverage cutting-edge solutions.
• •Lead efforts to automate manual processes and improve operational efficiency.
• •Act as a change agent to drive cultural transformation towards a DevOps mindset.
• •Conduct regular performance reviews and provide feedback to team members.
• •Represent the team in technology forums and conferences to share expertise and gain insights.
• •Mentor and coach team members to foster a culture of excellence and innovation.

What you’ll bring to the role:

• •Capable of effectively handling incidents for critical systems in a fast-paced environment
• •Strong infrastructure knowledge in Linux / Unix, Windows, databases, storage and networking technologies
• •Solid understanding of client-server applications and distributed systems
• •SQL, shell scripting, perl scripting, Python scripting.
• •Proven ability to deliver improvements to supported systems
• •Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience
• •Good team player with a sense of integrity and ownership
• •Ability to work collaboratively across teams
• •Ability to work within tight time constraints and resource dependencies
• •Excellent communication and organizational skills
• •Excellent problem solving skills
• •High degree of motivation to expand technical and business knowledge
• •Performance-oriented and highly motivated
• •Strong technical ability in solving low-level problems

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

• Certified Persons Regulatory Requirements:
• If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

• Flexible work statement
• Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo .