Software Sales Agent (Onboarding + Demos)

VidRush is an AI-native video production platform that replaces an entire video team with coordinated AI agents.

Creators turn a simple idea into a fully produced, long-form video—research, script, voiceover, visuals, motion graphics, and rendering—in under an hour. No timelines. No editing headaches. Just intent → finished video.

We’re building a new way to create video that feels more like writing than editing, and we’re already seeing strong traction from serious creators and media teams.

If you’re excited about AI, creator tools, and building category-defining products from first principles, you’ll fit right in.

The Role

We’re hiring a Software Sales Agent (Salaried) who will be the first human touchpoint for many of our customers.

Your job is to:

run onboarding / walkthrough calls

explain the product clearly to new users

help users choose the right plan

answer sales questions (features, use cases, pricing, workflows)

be available for on-demand scheduled calls when users request help

This is a role for someone who is naturally helpful, clear, and organized — someone who can sell through education .

What You’ll Do

Run onboarding calls for new customers and help them get set up quickly

Host product demos and answer pre-sales questions

Help users understand how to get the best results with the tool

Handle inbound leads who request a call (scheduled on demand)

Guide users to the right plan based on their goals and usage

Follow up with users who are stuck or haven’t activated successfully

Document common issues/questions and share them with the team to improve onboarding and product

Track call outcomes and feedback so we continuously improve conversion and retention

What We’re Looking For

Most Important

Strong spoken English and excellent communication skills

Confident running calls with customers (friendly, structured, calm)

Ability to explain software clearly to non-technical users

Comfortable answering sales questions without being pushy

High responsiveness: you reply quickly and follow through

Organized: you keep notes, manage scheduling, and stay on top of follow-ups

Ownership mindset: you solve problems instead of passing them around

Great fit if you’ve been:

a SaaS onboarding specialist / customer success rep

a sales development rep who prefers demos over cold outreach

a support person who’s naturally good at closing through education

a customer-facing operator in a startup environment

Nice to Have

Experience in SaaS sales, onboarding, customer success, or technical support

Experience with CRM tools (HubSpot, Salesforce, etc.)

Familiarity with creator tools / YouTube workflows

Comfortable recording short Loom-style walkthrough videos

Experience handling pricing, billing, or plan upgrade questions

Tools You’ll Use

Scheduling system (Calendly or similar)

CRM (or lightweight tracking)

Slack / Discord

Email + chat support systems

How We Work

Small team, fast feedback loops

You’ll work closely with founders and the product team

Your insights from calls will directly shape the product and onboarding