Solution Architect

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Solution Architect - Salesforce Core

Department Description

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

You are ready to take the next step in your career and join our team as a Solution Architect. Don't miss this exciting opportunity to make an impact and grow with Salesforce Morocco!

Role Responsibilities

• •Collaborate with clients to understand business objectives and translate them into effective Salesforce solutions.
• •Design and architect scalable, high-quality solutions using Salesforce platform capabilities.
• •Provide technical leadership and expertise to project teams throughout the implementation lifecycle.
• •Stay updated on the latest Salesforce features and best practices to drive continuous improvement

Basic requirements:

• •Fluent in French and English
• •8 to 12 years of relevant experience: Understand customer's processes and connect business requirements with the functional capabilities of the application. Extensive experience in the assessment of business objectives, formulating solution options, and driving partner support as well as with software implementation lifecycle with ability to support project planning. Having an effective communication skills across a variety of audiences and situations
• •Holder of 5 Relevant Salesforce certifications
• •Proficiency in English and French
• •Available to travel regionally and occasionally internationally depending on customer needs Preferred Requirements
• •Experience with Agile methodologies and frameworks
• •Experience with increasing responsibility and guidance of junior consultants
• •Exposure to CRM / ERP
• •Genuine passion for Salesforce's AI ecosystem, with curiosity to continuously learn and apply new AI-driven capabilities to customer solutions

Please be aware that all interviews will take place on-site at our Casablanca office.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.