Solution Engineer (Dynamics 365 and Power Platform)

Solution Engineer (Dynamics 365 and Power Platform)

Req number:

R7972

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a Solution Engineer (Dynamics 365 and Power Platform) is responsible for planning, coordinating, and architecting all activities related to the development of Dynamics 365 and Power Platform, including integration with existing applications and third-party solutions. She/he is responsible for the day-to-day maintenance of Dynamics CRM and Power Platform application systems in operation. This includes identifying and troubleshooting any application issues, resolving or escalating them as needed. Additionally, She/he will assist in gathering requirements, building business cases, and estimating effort for enhancements of existing solutions. The Solution Engineer will report to designated International Staff and/or senior National Staff.

Job Description

We are looking for an Solution Engineer (Dynamics 365 and Power Platform) to communicate with clients to understand their needs and recommend solutions that meet those needs, estimate the costs and benefits of different solutions, including possible impacts on performance and security . This position will be full-time and hybrid in Mandaluyong City.

What You'll Do

Design, implement and maintain solutions based on client needs

Ensure all captured business requirements are translated and aligned with ITD’s technical solutions, product roadmap, backlog, and architecture

Track client feedback to ensure satisfaction with the solution provided

Lead delivery through Scaled Agile Framework, DevOps, CI/CD (Continuous Integration/Continuous Delivery) testing, and deployment

Work with development teams to create new solutions or improve existing ones

Review all design issues and provide guidance to developers, support engineers and administrators on fixing the defects

Perform other related duties assigned by supervisor

Create documentation such as Requirements Definition Document (RDD), Solution Design Document (SDD), Security License to Operate (SLTO) or Transition Support and Maintenance Plan (TSMP)

Maintain platform and technical documentation

Identify opportunities for improvement in existing solutions and recommend enhancements to be implemented

Analyze existing architectures to ensure solutions are in line with overall enterprise architecture, identify weakness and recommend improvements

Perform system security assessments to ensure that solutions are in compliance with the security framework and that data is safe from unauthorize access

What You'll Need

Required:

Microsoft Dynamics 365 and Power Platform 5+ years of experience (architecture, development, rollout, maintenance, data management, migration)

Hands-on experience architecting solutions that involve customization to include server-side code, custom business logic, integration modules, workflow assemblies, and plug-ins

Experience with the following: Dynamics 365 Server-Side and Client-Side Object Model, Dynamics 365 Plugins and Custom Workflow Development, .NET Programming Model, xRM Framework, Power Platform (PowerApps, Power Automate, Dataverse, PowerBI), SharePoint Development Framework (SPFx)

In-depth knowledge and extensive experience on the following: .NET, JavaScript, JavaScript frameworks and libraries (e.g. AngularJS, ReactJS, FabricJS, jQuery), HTML, CSS, REST APIs, XML, JSON, SQL, and other database engines

Demonstrated ability in solution or enterprise architecture

Experience in requirement analysis and business process re-engineering

Prior experience in agile methodologies (experience in product management)

Preferred:

C# or Visual Basic, Visual Studio, Web Services, and the CRM SDK is preferred

Ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge

Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results

Excellent interpersonal skills and demonstrated ability to coordinate with colleagues at multiple levels, within own work location and throughout the Bank

Demonstrated teamwork (ability to work with others to achieve more effective results), and conceptualization (developing viable solutions based on an understanding of institutional perspective and needs) skills and management of others

Physical Demands

Ability to safely and successfully perform the essential job functions

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.