Solutions Engineer

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

In this role, you’ll own the technical and functional win across a high-volume SMB sales motion. You’ll partner closely with a team of account executives, along with Product and Professional Services, to support fast-moving, transactional sales cycles across multiple product lines.

Success in this role requires someone who thrives in a fast-paced environment and is comfortable delivering frequent, repeatable product demonstrations while maintaining a high standard of quality and customer engagement. Beyond supporting active opportunities, you’ll help strengthen a growing sales team by providing ongoing enablement, refining repeatable processes, and identifying ways to make the sales motion more efficient and scalable. This may include expanding the use of external demo-library tools, leveraging AI to develop new workflows, and finding creative ways to automate or streamline repetitive work.