Solutions Engineer, Expansion

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.

Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead.

At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.

We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.

Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast



 Job D escription :

As a Solutions Engineer on the Expansion Team, you will partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers, leading the technical expansion process through discovery, solution alignment, use case development, and value realization.

As a trusted technical advisor, you will shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes across the customer lifecycle. Through deep technical engagement and strong stakeholder relationships, you will help customers strengthen cyber resilience, expand platform utilization, and maximize the impact of Darktrace across their environments.

Key Responsibilities

Technical Ownership & Account Growth

Lead technical strategy for upsell, cross-sell, and renewals

Identify expansion opportunities, risks, and technical whitespace

Build long-term credibility with Security, IT, and Cloud stakeholders

Discovery & Value Expansion

Conduct ongoing discovery of customer environments, threats, and adoption gaps

Translate insights into new use cases and expansion opportunities (MEDDPICC)

Align solutions to business outcomes, ROI, and success metrics

Solution Design & Architecture

Expand and optimize deployments across all of Darktrace’s core platform products and cross-platform products.

Design scalable solutions across hybrid, multi-cloud, and existing security stacks (SIEM, SOAR, EDR, NGFW)

Advise on integrations, performance, and architectural trade-offs

Operational Impact (SOC Alignment)

Uncover and align solutions to SOC workflows (triage, investigation, response)

Reduce alert fatigue and improve analyst efficiency

Advance customers toward proactive, AI-driven security operations

Customer Engagement & Value Selling

Engage technical and executive stakeholders with tailored messaging

Translate capabilities into business value (ROI, efficiency, risk reduction)

Influence decisions through consultative, insight-driven conversations

Pipeline & Account Strategy

Partner with AEs on opportunity qualification, deal strategy, and forecasting

Support account planning, QBRs, and prioritization of high-impact initiatives

Cross-Functional Collaboration

Work with Customer Success, Professional Services, Support, Product, and Engineering

Drive adoption, resolve challenges, and provide product feedback

Skills & Experience

Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS)

Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures

Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments

Proven ability to expand accounts, design solutions, and influence stakeholders

Strong communication, analytical, and consultative selling skills

Fundamental understanding of AI technologies (LLM, ML, NLP)

Bachelor’s degree or higher preferred (or equivalent experience)

Relevant Cloud, Security, and/or AI certifications are a plus.



 Benefits:

100% medical, dental and vision insurance, plus dependents

Paid parental leave

Pet insurance Discount

Life insurance

Commuter benefits

401(k)

Employee Assistance Program



 As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.



 Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.

Employment with Darktrace is at-will, meaning either the employee or Darktrace may terminate the employment relationship at any time, with or without cause or notice, except where prohibited by law or governed by a separate written agreement.