Specialist - F&A - I2C 4B

Specialist - F&A - I2C

• Ready to turn bold ideas into real-world impact?
• At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

• Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
• Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• •Relevant years experience in Billing /Disputes
• •Serve as a subject matter expert (SME) for billing operations, providing guidance and support to all team members and cross-functional stakeholders
• •Execute the end-to-end billing process
• •Process billing adjustments, credit notes and refunds
• •Process billing reconciliation,vendor invoicing
• •Document Matching
• •Handle/Manage customer disputes related to invoices, payments, and account balances, ensuring timely resolution
• •Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.
• •SME for AP team for Disputes Resolution and support to all team members and cross-functional stakeholders
• •Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications.
• •Engage with clients professionally to clarify issues, negotiate resolutions, and maintain positive relationships.
• •Work closely with sales, billing, and finance teams to resolve disputes and prevent recurrence
• •Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.
• •Basic System Navigation, including experience with document management or ERP tools.
• •Proficiency in MS Excel
• •ERP Preference- Oracle
• •Good communication and analytical skills
• •Proficient in English written and spoken
• •B.COM or relevant Business/Finance qualification
• •Strong knowledge of accounting principles and financial statementsAccurate handling of complex accounts/invoices/customers

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)

Required Skills

Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS), People Leadership

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

F&A - I2C

Remote Type -

Office

Work Shift -

Night Job (India)

• Why join Genpact?
• •Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• •Make an impact – Help global enterprises solve business challenges that matter
• •Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• •Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• •Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

• Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
• Let’s build tomorrow together.

• Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
• Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.