Specialty Account Manager, Symbravo (Springfield, MO)

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X .

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication. SAM s will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

Proficient in both virtual and live customer engagements

Assume full ownership of assigned territory’s performance as a specialty account manager, building awareness for SYMBRAVO amongst key customers in a competitive therapeutic environment

Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership

Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines

Develop strong customer relationships by better understanding the customer’s needs

Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)

Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients

Communicate territory activity in an accurate and timely manner as directed by management

Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results

Successfully complete all training classes in a timely manner

Complete administrative duties in an accurate and timely fashion

Manage efforts within assigned promotional budget

Effectively collaborate across all corporate functions

Attend medical congresses and society meetings as needed

Ensure timely access for patients through patient services and savings programs

Overnight travel as indicated by the needs of the business

Additional responsibilities as assigned

Qualifications / Requirements

Bachelor’s degree from an accredited college or university

Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role

5 years of consistent top performance in the pharmaceutical, biotech or medical sales space

Migraine/CNS experience strongly preferred

Demonstrated experience delivering outstanding results

Launch experience strongly preferred

Must live in the territory's geography

Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals

Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment

Comfortability with uncertainty and high expectations

Patient support services experience a plus

Strong digital marketing aptitude

Strong interpersonal, presentation, and communication skills

Frequent driving, including extended periods of time behind the wheel

Prolonged sitting and standing as part of daily job functions

Ability to lift and carry up to 30 lbs regularly

Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.