Sr. Executive

We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services.

Your responsibilities:

Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)

Assess customer needs and introduce new products and services

(credit cards, saving bonds etc.)

Make sales referrals, suggest alternate channels and cross-sell products and services

Go the “extra mile” to build trust relationships, customer loyalty and satisfaction

Comply with regulatory requirements

Manage risk in every transaction and detect fraudulent transactions to prevent losses

Resolve customers’ issues and provide relevant information • Using software to track bank information and generate reports.

Following all bank financial and security regulations and procedures.

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.

Skill sets/Experience we require:

Proven working experience in banking, personal banking, retail banking or financial services

Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)

Strong communication and time management skills

Customer satisfaction-oriented

Attention to detail and mathematical skills

Excellent sales skills

Pedigree:

High school degree or equivalent

Bachelor’s in Finance, Banking or equivalent field